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Yotpo Logo Yotpo · IT - Software Development

Platform Product Lead

Bulgaria, Sofia · Job Posted April 11, 2026
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Job Description

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo is a leading eCommerce retention marketing platform that helps brands create smarter, higher-converting customer experiences. Our Product team plays a central role in shaping the future of our platform, building scalable and innovative solutions that power thousands of global brands. As a Platform Product Lead, you will own the strategy and evolution of core platform capabilities that support multiple Yotpo products. You’ll work at the intersection of scale, performance, and innovation, collaborating closely with cross-functional teams to deliver impactful solutions that drive business growth and customer value.

Job Responsibility

  • Own the strategy and roadmap for Yotpo’s platform capabilities, ensuring scalability, reliability, and alignment with business goals
  • Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, and continuous improvement
  • Collaborate closely with Engineering, Data, and Product teams to define and deliver platform solutions that support multiple product lines
  • Translate complex technical and business requirements into clear product specifications and priorities
  • Drive cross-functional initiatives by working with stakeholders across Product, R&D, Customer Success, and Sales

Requirements

  • Strong leadership and mentorship skills
  • 3+ years of experience as a Product Manager in a product-first company
  • At least 1 year of experience leading Product Managers or in a similar leadership role
  • Proven experience delivering both UX-intensive products and technically complex integrations
  • Experience working on large-scale products serving thousands of customers in collaboration with multiple product groups
  • Excellent written and verbal communication skills in English
  • Technical experience in Engineering, SRE or Tech Support – a huge advantage

What we offer

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
  • Individualized career development, rewards, and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Flexible hybrid capacity
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