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Thames Water Logo Thames Water · IT - Administration

Platform Owner - Hardware Platform

United Kingdom, London 85000.00 GBP / Year · Job Posted June 10, 2026
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Job Description

The Hardware Platform is accountable for delivering a modern device experience that supports flexible, hybrid working and enables productivity from day one. It owns the end-to-end lifecycle of user hardware, from strategic standards and supplier management through to provisioning, refresh, and retirement. The platform focuses on experience-led device design, ensuring equipment is reliable, secure, and aligned to user needs and personas. It drives efficiency and sustainability through lifecycle optimisation, asset intelligence, and streamlined fulfilment, ensuring employees are always equipped to perform at their best.

Job Responsibility

  • Own device lifecycle from procurement to retirement
  • Define hardware standards and strategy
  • Manage suppliers and vendor performance
  • Ensure secure and reliable device experience
  • Drive sustainability and lifecycle optimisation

Requirements

  • ITIL Foundation qualification (or equivalent experience)
  • Experience managing hardware or device environments
  • Knowledge of lifecycle and asset management
  • Vendor and supplier management experience
  • Ability to define user-focused standards

Nice to have

  • Large-scale device refresh experience
  • Sustainable IT asset knowledge

What we offer

  • 26 days annual leave, increasing with service, plus bank holidays
  • Generous pension scheme
  • Performance-related pay scheme
  • Access to private healthcare
  • Wellbeing and lifestyle benefits
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