Platform Ops Lead Job at NTT DATA (Riyadh)

Job Description

The Platform Ops Lead is a development management role, responsible for supervising and controlling technologies and providing technology support, as well as analyzing systems and processes for deployment and ensuring fit for purpose. This role provides, operates and maintains technology within the organization and are involved in tactical planning whilst contributing to the fostering of a collaborate and innovative team culture focused on operational excellence.

Job Responsibility

Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy
Ensures that network equipment, hardware and software, services meet the business requirement
Provides input into the technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning
Participates in the development of annual technology goals and detailed plans for goal accomplishment
Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services
Coordinates the development, design and implementation of new applications and changes to existing systems and software packages
Manages and maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software
Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports
Ensures the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems
Develops the skills to manage and lead a team of IT professionals, fostering a collaborative and innovative team cultures focused on operational excellence

Requirements

Demonstrates high accuracy and thoroughness
Excellent written and verbal communication skills
Developing ability to operationally lead and manage a team of IT specialists/experts
Advanced client engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders
Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills
Methodical and analytical with a sound knowledge of project management principles
Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude
Seasoned working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Displays critical thinking and decision-making skills
Seasoned understanding of network architecture and client/server technology
Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field
Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial
Seasoned experience working in IT operations, preferably within a global IT services organization
Moderate level of experience leading and managing IT professionals/experts
Seasoned experience working as part of an Agile team, using Agile principles and methods
Seasoned business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial

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Platform Ops Lead

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