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As Platform Manager for End-user computing, you lead a dedicated team responsible for the foundational hardware and client platforms that our co-workers rely on every day. You lead the evolution of our global client fleet and print services into a high-scale enablement model. You take full end-to-end accountability for the performance, security, and lifecycle of our diverse hardware landscape—including Windows, Macs, phones, tablets, and rugged devices—and the mission-critical print infrastructure throughout our offices, distribution centres, and stores. You treat End-user computing services as products, where success is measured by the stability, security, and ease of use for the co-worker, regardless of their device or location.
Job Responsibility:
Lead a dedicated team responsible for the foundational hardware and client platforms
Lead the evolution of our global client fleet and print services into a high-scale enablement model
Take full end-to-end accountability for the performance, security, and lifecycle of our diverse hardware landscape—including Windows, Macs, phones, tablets, and rugged devices—and the mission-critical print infrastructure
Treat End-user computing services as products, where success is measured by the stability, security, and ease of use for the co-worker
Driving the shift toward cloud-managed environments and ensuring that our mobility solutions and rugged devices are secure and ready for the demands of the value chain
Take ownership of technology choices, hardware standards, and financial governance
Partner with co-workers across technology and business networks to align capabilities with real needs, clearly communicating roadmaps and priorities
Coordinate cross‑unit dependencies and help strengthen shared processes, tools and ways of working across IKEA
Build and develop high‑performing teams with the right competence for today and tomorrow
Own the budget for your area, ensuring responsible planning and cost optimisation
Manage suppliers and contracts
Requirements:
Strong understanding of platforms, architecture, and technology ecosystems across cloud, on‑prem and hybrid environments, including DevOps, automation, software engineering principles, and Modern Endpoint Management (Intune/Jamf)
Experience with Virtual Desktop solutions (VDI/DaaS) and broader Digital Workplace technologies
Expertise in Modern Endpoint Management across Windows, Mac, and various portable hardware
Experience with global print infrastructure in complex environments
Proven experience in owning a platform domain, including strategy, budget (FinOps), and operational excellence