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Platform Manager (End-user Computing)

https://www.ikea.com Logo

IKEA

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Location:
Sweden , Malmö

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Platform Manager for End-user computing, you lead a dedicated team responsible for the foundational hardware and client platforms that our co-workers rely on every day. You lead the evolution of our global client fleet and print services into a high-scale enablement model. You take full end-to-end accountability for the performance, security, and lifecycle of our diverse hardware landscape—including Windows, Macs, phones, tablets, and rugged devices—and the mission-critical print infrastructure throughout our offices, distribution centres, and stores. You treat End-user computing services as products, where success is measured by the stability, security, and ease of use for the co-worker, regardless of their device or location.

Job Responsibility:

  • Lead a dedicated team responsible for the foundational hardware and client platforms
  • Lead the evolution of our global client fleet and print services into a high-scale enablement model
  • Take full end-to-end accountability for the performance, security, and lifecycle of our diverse hardware landscape—including Windows, Macs, phones, tablets, and rugged devices—and the mission-critical print infrastructure
  • Treat End-user computing services as products, where success is measured by the stability, security, and ease of use for the co-worker
  • Driving the shift toward cloud-managed environments and ensuring that our mobility solutions and rugged devices are secure and ready for the demands of the value chain
  • Take ownership of technology choices, hardware standards, and financial governance
  • Partner with co-workers across technology and business networks to align capabilities with real needs, clearly communicating roadmaps and priorities
  • Coordinate cross‑unit dependencies and help strengthen shared processes, tools and ways of working across IKEA
  • Build and develop high‑performing teams with the right competence for today and tomorrow
  • Own the budget for your area, ensuring responsible planning and cost optimisation
  • Manage suppliers and contracts

Requirements:

  • Strong understanding of platforms, architecture, and technology ecosystems across cloud, on‑prem and hybrid environments, including DevOps, automation, software engineering principles, and Modern Endpoint Management (Intune/Jamf)
  • Experience with Virtual Desktop solutions (VDI/DaaS) and broader Digital Workplace technologies
  • Expertise in Modern Endpoint Management across Windows, Mac, and various portable hardware
  • Experience with global print infrastructure in complex environments
  • Proven experience in owning a platform domain, including strategy, budget (FinOps), and operational excellence
  • Experience applying platform-as-product principles
  • Experience managing global vendors and diverse hardware pools
  • An "automated-first" approach to risk prevention, patching, and compliance within a mixed client and mobility landscape
  • Hands‑on experience across IT service operations, release management and end‑to‑end digital product development
  • Familiarity with frameworks like TOGAF, ITIL, Lean, Agile and DevOps
  • Mindful of security, privacy, compliance and risk
  • Strong communication, organisational skills, and the ability to bring structure in complexity
  • Budget management and cost optimisation experience
  • Growth mindset exploring, learning and sharing better ways forward

Additional Information:

Job Posted:
March 13, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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