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As a Platform Integration Engineer, you will take the technical lead during pre-sales engagement, using a consultative approach towards the customers to fully understand their overall business goals. From there, you will translate the client’s business requirements into specific systems or applications for complex technology solutions. You will be accountable to manage the IOP related incidents and troubleshoot highly complex technical problems around the IOP platform to our global customer base.
Job Responsibility:
Provides post-sales and implementation architecture and engineering services for managed services customers
Lead the implementation of solutioned services using industry-standard technologies
Collaborate with team members to drive innovation and ongoing service improvements for integration solutions
Perform root cause analysis and remediation of integration infrastructure issues
Requirements:
8+ years of professional Platform integration engineering experience with a Bachelor’s degree or equivalent experience
Hands-on experience with system integration, technical process workflows, and associated technologies
Experience with Azure in Developer role
Experience in administering Azure
Experience using Azure to facilitate data communication between systems
Experience using Boomi to facilitate data communication between systems
Experience with Service Now and similar ITSM IT Service Management solutions
Nice to have:
Managed Services provider experience working in customer facing roles