Platform Implementation Specialist Job at iCapital Network (Greenwich)

Platform Implementation Specialist

iCapital is looking for an Assistant Vice President to join the Implementation S...

Location

United States , Greenwich; New York

Salary:

115000.00 - 150000.00 USD / Year

iCapital Network

Expiration Date

Until further notice

Requirements

6-10+ years of experience in project management, client software implementations, operations or relationship management within financial services/fintech industry
Proven track record of leading cross-functional project teams from inception to execution
Familiar with software-based financial solutions (i.e. transaction systems, online forms, trading software)
Excellent writing skills and able to produce detailed project documentation, business requirements documentation and specifications to drive successful development
Advanced MS Office skills (Excel, Word, PowerPoint) and data analytics skills
Exemplary attention to detail
Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
Experience working on a team and a desire to work in a fast-moving entrepreneurial environment
Knowledge of wealth management and private bank business and processes/alternatives

Job Responsibility

Lead and support all aspects of new and existing wealth manager and asset management integrations including but not limited to project management, client discovery, operating model and business process design, data integrations, platform set-up, testing and rollout
Provide program and project management expertise including establishing detailed project plans, managing risk, and driving accountability across internal and external stakeholders
Implement client requirements via white label set-up and platform configurations
Manage and support the overall platform experience for existing strategic clients with the intent of maximizing their consumption of the platform
Build a strong understanding of a client’s business and how that translates to the iCapital platform
Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions, and roll out new features
Drive operational efficiencies and platform enhancements proactively and consistently
Work with Operations and Product Management teams to troubleshoot platform issues
Document and update procedures, processes, and workflow, assisting with the creation of playbooks and client collateral
Partner closely with Product Managers, Relationship Managers and Operations teams to deliver for our clients

What we offer

Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)

Fulltime

New

Implementation Specialist

We are looking for a seasoned Implementation Specialist to lead Komprise deploym...

Location

India , Bengalaru

Salary:

Not provided

Komprise, Inc.

Expiration Date

Until further notice

Requirements

8+ years of experience in implementation, professional services, solutions engineering, or deployment-focused roles with enterprise software or SaaS platforms
2+ years of experience leading or mentoring technical teams in a deployment, professional services, or field engineering capacity
Deep expertise in enterprise storage: NAS (NetApp ONTAP, Dell EMC Isilon/PowerScale, VAST Data, Qumulo), object storage (S3-compatible), and cloud storage services (AWS S3, Azure Blob, GCP Cloud Storage)
Advanced Linux system administration and networking skills, including TCP/IP, DNS, VLAN, routing, firewall rules, and load balancers
Strong hands-on experience with NFS/SMB protocols, Windows Active Directory, LDAP, Kerberos authentication, and multi-domain permission models
Excellent project management skills with the ability to juggle multiple concurrent deployments, manage stakeholder expectations, and deliver on timelines
Executive-level communication skills
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience

Job Responsibility

Own and continuously evolve the end-to-end deployment methodology
Lead and mentor a team of Implementation Engineers
Serve as the senior escalation point for complex, high-stakes deployments
Define and track deployment KPIs
Partner with Sales and Customer Success leadership
Present deployment readiness reviews and post-implementation reports
Architect deployment plans for the most complex customer environments
Lead hands-on deployment of Komprise Directors, Observers, and Proxies
Troubleshoot and resolve the hardest deployment blockers
Validate deployment quality through structured testing

Digital Onboarding & Implementation Specialist

My client is seeking a Digital Onboarding & Implementation Specialist to join th...

Location

United Kingdom , Leatherhead

Salary:

33000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in SaaS onboarding, implementation, or customer success (experience in Media/Publishing is a plus)
Tech Literacy: Comfortable with digital assets (PDFs, APIs, CMS tools) and project management software
Communication Skills: Exceptional written and verbal English, with the ability to explain technical concepts to creative teams
Problem Solver: Proactive in finding workarounds and suggesting long-term solutions to challenges
AI Awareness: A basic understanding of AI tools and their impact on digital publishing workflows. Curiosity about automation and AI is a must

Job Responsibility

Lead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions
Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output
Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones. You'll be the organisational backbone of each implementation
Onboarding Design & Process Improvement: Design and continuously refine onboarding processes that enhance the journey
Product Advocacy: Represent the customer's voice to the product team, translating feedback into actionable insights
Training & Education: Create and deliver structured onboarding programs, including documentation, webinars, and 1:1 sessions, ensuring clients maximise their platform experience from day one

What we offer

on-site parking
hybrid working option
flexible working hours
20 days holidays plus BH increasing annually
pension
socials
team lunches
drinks fridge
work from home one day a week
competitive salary between £33,000 - £40,000 annually, with opportunities for growth

Fulltime

Specialist, Implementation

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Brazil , Brasilia

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, Programming, Systems Engineer, Computing Systems Engineer, Telecommunications Engineer or similar
Ability to interact well with customers
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Project management skills
Experience with card management systems
Relevant experience in Information Technology system knowledge, with understanding of network technology, applications, and project management
Design thinking
Ability to design HTML using CSS
SQL basic - intermediate knowledge
Experience using and querying databases

Job Responsibility

Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution
Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms
Act as processing implementation advisor, to customers' processing support staff
Provide guidance to execute all necessary processing implementation activities
Deliver standard through complex implementation activities ensuring quality and reliability of the implementations
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Assures processing interfaces with MasterCard's electronic payment processing systems are compliant with MasterCard's global product rules and specifications
Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel
Execute standard and non-standard customer testing processes, focus on technical processing customer interfaces

Fulltime

Inventory Systems and Ecommerce Implementation Specialist

A manufacturing and distribution company specializing in webbing products is see...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience building inventory systems from scratch in a manual or non-ERP environment
Hands-on ecommerce experience (Shopify, Amazon Seller Central, WooCommerce, or similar)
Strong understanding of SKU structure, product catalogs, and inventory lifecycle
Experience managing physical inventory in a warehouse or distribution setting
Advanced Excel or Google Sheets skills (lookups, pivot tables, tracking models)
Ability to design simple but scalable operational processes
Experience launching or migrating product catalogs online
Strong problem-solving ability in low-system or startup-style environments

Job Responsibility

Assess current manual inventory tracking methods and identify gaps
Design and implement a structured inventory system from the ground up
Establish SKU creation standards and product categorization logic
Build a scalable inventory tracking process using spreadsheets or lightweight tools
Create standardized procedures for receiving, tracking, and adjusting inventory
Implement cycle count and reconciliation processes to ensure accuracy
Build and upload product listings to ecommerce platform (Shopify, Amazon, or similar)
Create product data structure including descriptions, pricing, images, and variants
Ensure inventory levels are accurately reflected online
Organize product catalog for customer usability and search optimization

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Platform Specialist

We are seeking a Platform Specialist to join the Platform Architecture and Desig...

Location

Romania , București

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Solid knowledge of databases and information systems
Experienced in system integrations, with working knowledge of APIs, scripting, or database management
Comfortable working within integrated information system environments
At least 2 years of experience in Information Technology, ideally including around 1 year in a role similar to software or systems engineering
A structured thinker with abstract, conceptual, and forward-looking problem-solving skills
An effective communicator with the ability to influence decisions, coordinate with multiple stakeholders, and support negotiations when needed
Educated to Technical University level or equivalent in a relevant field

Job Responsibility

Configure, manage, and optimise digital platforms, including user access, workflows, data models, and integrations, in line with defined platform standards
Implement, document, and maintain configuration standards to ensure consistency, efficiency, and audit readiness
Monitor platform performance, identify improvement opportunities, and resolve configuration or integration issues using industry best practices
Conduct periodic audits of platform configurations to ensure data accuracy, system reliability, and alignment with business goals
Integrate third-party tools and services to extend platform functionality and enhance usability
Customise platform features to support new functionalities or evolving business processes
Collaborate with quality assurance teams to define test scenarios and actively participate in platform testing activities
Produce and maintain clear documentation covering configurations, customisations, integrations, and updates
Provide guidance and knowledge transfer to users and support teams on new features, updates, and recommended practices
Work closely with cross-functional stakeholders across IT, operations, and customer support to understand and deliver business requirements effectively

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

Training & Implementation Specialist - Netherlands

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Netherlands

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

3+ years of experience in dentistry and/or orthodontics or equivalent degree
Excellent understanding of the conceptual/consultative sales approach
Consultative, training and implementation experience
Ability to build and maintain partnerships with internal and external clients
High level of IT/computer science knowledge computer science and a strong interest in new technologies
Ability to act diplomatically, demonstrate listening skills and empathy
Ability to influence and provoke changes in clients' way of thinking
Ability to prioritize tasks, organize and prioritize priorities
Proactive and proactive
Independent, enthusiastic, and curious

Job Responsibility

Onboard new customers and create custom workflows tailored to the needs of each office
Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Build strong relationships with customers so they endorse the brand and continue to use and advocate for DentalMonitoring products
Act as a technical bridge between the customers and DentalMonitoring platform
Support and attend local trade shows
Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influence doctors and staff to adopt new protocols while alleviating any of the customers' hesitations to adopt a disruptive technology
Travel up to 60% to train and support in person office implementation

Fulltime

Training & Implementation Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Turkey

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

3+ years of experience in dentistry and/or orthodontics or equivalent degree
Excellent understanding of the conceptual/consultative sales approach
Consultative, training and implementation experience
Ability to build and maintain partnerships with internal and external clients
High level of IT/computer science knowledge and a strong interest in new technologies
Ability to act diplomatically, demonstrate listening skills and empathy
Ability to influence and provoke changes in clients' way of thinking
Ability to prioritize tasks, organize and prioritize priorities
Proactive and proactive
Independent, enthusiastic, and curious

Job Responsibility

Onboard new customers and create custom workflows tailored to the needs of each office
Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Build strong relationships with customers so they endorse the brand and continue to use and advocate for DentalMonitoring products
Act as a technical bridge between the customers and DentalMonitoring platform
Support and attend local trade shows
Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influence doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Travel up to 60% to train and support in person office implementation

Fulltime

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Platform Implementation Specialist

Job Description

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Platform Implementation Specialist

Platform Implementation Specialist

Implementation Specialist

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Training & Implementation Specialist - Netherlands

Training & Implementation Specialist

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