Platform Experience New Associate Job at Accenture (Dublin)

Platform Experience New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Swedish and or Danish language required
Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Platform Experience New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

What we offer

Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being

Fulltime

Platform Experience New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Must be flexible to work in a 24/7 environment

Job Responsibility

Analyzing and reviewing user profiles, audio, videos, and text-based content
Investigating, escalating and/or resolving issues that are reported by users or flagged by the system

Fulltime

Platform Experience New Associate

Content moderators serve as an important line of defense by helping improve the ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Trust & Safety New Associate - Danish

Position: Platform Experience New Associate - Danish\nLocation: Dublin, Ireland ...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Must be flexible to work in a 24/7 environment
Strong resilience and coping skills

Job Responsibility

Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Fulltime

Associate - Platform Solutions

iCapital is looking for a talented Associate – Platform Solutions to join the In...

Location

Portugal , Lisbon

Salary:

Not provided

iCapital Network

Expiration Date

Until further notice

Requirements

Academic and/or professional qualification in Business Management / Finance or related fields
3+ years of work experience in business integration, project technology implementation
Excellent writing skills and ability to produce detailed project documentation
Strong work ethic and a high degree of accountability
Ability to quickly learn new business operations, processes, and procedures
Demonstrate initiative, passion, willingness to roll up one's sleeves, get the job done, and a desire to work in a fast-moving entrepreneurial environment
Exceptional written and verbal communication skills in English are a must
Proven ability to manage fast-paced projects and different client stakeholders with attention to detail

Job Responsibility

Own and drive small to medium-sized end-to-end implementation projects, and actively contribute to larger platform initiatives, from planning through execution and delivery
Manage and coordinate client meetings, producing status reports and anticipating problems, while establishing a clear communication governance
Develop and maintain implementation project plans, alerting to potential project implementation constraints/risks and issues
Produce status reports, presentations and other materials to clients or other cross-functional teams
Coordinate ongoing implementation activities with multiple teams and stakeholders to ensure all business requirements are covered
Manage, coordinate, and control the implementation of project-related documents to ensure quality and consistency, namely identify and resolve project issues, dependencies and blockers
Proactively identify risks, blockers, and dependencies, escalating issues early and proposing solutions rather than waiting for direction
Collaborate with other cross-functional teams to define scope, goals, deliverables, timelines and resource requirements
Gather business and functional requirements and configure platform settings to answer client needs
Lead configurations on the platform to achieve client's business outcomes/Target Operating Model

What we offer

Total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees
healthcare with 100% employer-paid health and dental insurance
generous paid time off (PTO)

Fulltime

Director Digital Human Resources - Digital HR and Associate Experience

The Director(s) of HR - Digital will support the System Director, Digital Associ...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience with learning management systems and authoring software applications strongly preferred
Experience with HR Digital End-User Experiences
Experience in managing enterprise-wide projects to ensure that high quality, functional solutions are delivered in a timely manner. With an emphasis on proper change management, end user training, end user communication, and deep business partnership
10+ years of project or program management experience leading or coordinating large-scale technology-based transformation and process improvement initiatives
Experience in HR Digital Media Content and Marketing
At-least 5-7 years’ experience in the graphic design/ interactive media design field
3+ years of UI/UX Design and brand management experience

Job Responsibility

Drive the strategy around the design of the platforms in harmony to produce an excellent Associate experience.
Design purposeful integration and simplicity in creating delightful HR experiences.
You love exploring and prototyping new technical experiences. This could be through partnerships with consulting partnerships initially to spearheading hackathons and innovation labs that produce new prototypes for addressing Associate needs.
Leverage Associate feedback channels such as quarterly engagement pulses, to measure and assess consistent digital Associate engagement and experience.
Develop and own digital dashboards across the CoE using data and insight to inform our design and decision making.
Partner with executive team to build and lead the HR innovation arm of Human Resources by design and implementing a design thinking programs and workshops, leveraging human center design best practices.
Translate program design into an innovative, technologically forward thinking and operational efficient solution that balances things like quality of Associate experience and operational cost of delivering.
Partner HR Leaders and HR Business Partners in each business area to ensure the approach to performance, career and Associate engagement etc. is aligned with CHRISTUS business priorities.
Partner HR Leaders and HR Business Partners in each business area to develop our ‘Moments that Matter’ (MtM) roadmap (owner), ensure CHRISTUS has a robust and consistent process for performance, development, career management and Associate engagement that is standardized across all Ministries and Job Families.
Develop and rollout the specific Associate touchpoints in the Moments that Matter map that support, for example, the effective and efficient integration of technology and on-boarding and pre-boarding program.

Fulltime

Client Experience Associate

Each day, hundreds of people seek our help getting disability benefits or insura...

Location

United States

Salary:

50000.00 - 60000.00 USD / Year

Atticus

Expiration Date

Until further notice

Requirements

Bachelor’s degree from a top four-year university with strong academic performance
At least 1 year of working experience outside of internships
Care about people and can interact with folks from all walks of life
Able to simultaneously be supportive to a person in crisis and quickly drive a conversation
Quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support
Strong work ethic and are capable of juggling multiple competing priorities

Job Responsibility

Communicating on the phone with clients to understand their situation
Figure out whether we can help them
Advise them on the next steps
Become an expert on a complex and interesting field
Learn to rapidly navigate our internal tech platforms and tools (Salesforce, Front, etc.)
Help hundreds of ordinary people (each with a unique story) every week

What we offer

Medical and dental insurance with 100% of employee premiums covered
15 vacation days & ~20 paid holidays each year (including two weeks at the end-of-year)
Free membership to OneMedical
$600/year reimbursable stipend for internet service
$1,000 reimbursable stipend for education and training outside of work
Up to $1,200/year student loan repayment assistance
401(k) and optional HSA/FSA
Humble, thoughtful, smart, fun colleagues
Equity
Uncapped monthly bonus structure

Fulltime

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