Platform Engineering Manager Jobs

MyTennisLessons

Location:
United States, Austin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

170000.00 - 210000.00 USD / Year

Save Job

Apply Position

Job Description:

The Client Environments team is the bridge between SpotOn’s cloud and the physical restaurant network — managing the routers, access points, POS Android devices, and monitoring systems that keep restaurants online. We treat merchant sites as first-class infrastructure, applying platform engineering discipline to field networks. We’re seeking a Platform Engineering Manager to lead this evolution — combining technical leadership, operational rigor, and systems thinking to turn reactive support into reliable, observable, and self-healing environments.

Job Responsibility:

Lead and mentor engineers across Network and Android (Elo) systems — building a strong culture of ownership and reliability
Drive GitOps adoption for network and device configuration, ensuring deployments are consistent, testable, and reversible
Oversee MDM and device lifecycle management (Elo tablets, Android handhelds), ensuring clean provisioning and policy enforcement
Run the operational loop: stay close to client incidents, analyze recurring issues, and drive root-cause elimination through system changes, automation, and better visibility
Collaborate with Core Services (Device Registry, MDM, Sidecar) and NOC to improve observability, alerting, and response workflows
Standardize configurations and rollout models (base + overlays) to eliminate variance across restaurant networks
Design for resilience: enable cellular failover, LTE monitoring, and automated recovery patterns through controllers
Own service quality metrics — uptime, response time, issue recurrence — and report progress on reliability improvements

Requirements:

Lead and mentor engineers across Network and Android (Elo) systems
Drive GitOps adoption for network and device configuration
Oversee MDM and device lifecycle management (Elo tablets, Android handhelds)
Run the operational loop: stay close to client incidents, analyze recurring issues, and drive root-cause elimination
Collaborate with Core Services (Device Registry, MDM, Sidecar) and NOC to improve observability, alerting, and response workflows
Standardize configurations and rollout models (base + overlays)
Design for resilience: enable cellular failover, LTE monitoring, and automated recovery patterns
Own service quality metrics — uptime, response time, issue recurrence

What we offer:

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

View All Jobs In This Company

Job Link Share:

Platform Engineering Manager