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We are looking for a Platform Engineer to join our Technical Operations team in Dublin, reporting to the Platform Engineering Manager. Platform Engineers at Smartbox are responsible for keeping all user-facing and production systems running smoothly 24/7/365, constantly looking to improve workflows and processes to deliver best-in-class experiences to our customers and internal stakeholders. In this role, you will participate in our on-call rotation, partner with development teams to improve their services and processes, and help maintain and advance our technology stack.
Job Responsibility
Design, implement, and maintain cloud infrastructure in AWS using Terraform, including development of reusable modules
Operate and enhance production Kubernetes clusters using Helm, Karpenter, ArgoCD, and AWS EKS
Implement and maintain GitOps-driven CI/CD pipelines for infrastructure and application deployments
Improve platform reliability through proactive monitoring, alerting, and observability using Prometheus, Grafana, CheckMK, and internal tools
Automate operational processes using Bash, Python, Go, and Rust
Troubleshoot production incidents across infrastructure, networking, containers, and application layers
Support and optimise large-scale, database-driven systems (MySQL required
PostgreSQL a plus)
Contribute to capacity planning, scaling strategies, and performance optimisation initiatives
Drive operational excellence improvements and incident reduction initiatives
Manage and optimise centralised logging using Elasticsearch, Filebeat, rsyslog, and Kibana
Maintain documentation and participate in a 24x7 on-call rotation
Collaborate with development teams on tools development, service improvements, and change management activities
Requirements
3+ years of experience in technical support, systems administration, or platform/infrastructure engineering
Proficiency in LAMP/LNMP environments
Hands-on experience with Kubernetes and Docker
Experience with modern CI/CD tooling (GitLab CI/CD, Jenkins, or equivalent)
Strong Linux systems knowledge and troubleshooting capability