Platform Business Services Lead, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Iselin
Westlake

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role will be responsible for coordinating various Business Services functions for TCOO Platform Management. This includes providing direct support of Leadership Team meetings and team events as well as coordinating initiatives across business services teams. The Chief of Staff will have accountability for achieving results through matrix management

Job Responsibility:

Serve as an extension for the Head of Platform Management, acting as a proxy when needed for key meetings to lead complex, innovative, high risk, and diverse initiatives to maintains a pulse on the organization, driving the operational excellence and reduce friction
Lead the strategy and resolution of the most complex and significant challenges across multiple lines of business or the enterprise related to Transformation
Define, plan, develop, and implement or consult on major priorities, processes, or ongoing programs to track progress on delivery
Provide vision, leadership, and industry expertise to partners and influence across all tech groups as well as key stakeholders and partners, such as Human Resources, Finance, Corporate Communication
Support the technology team by providing support and driving strategic initiatives to provide efficient, timely, and reliable service to, business partners, and team members and have the ability to prioritize and think critically on tight deadlines
Serve as an experienced advisor to more experienced leadership across the technology organizations and business executives to influence execution of deliverables and direction

Requirements:

10+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
7+ years of experience as a senior leader with demonstrated ability to collaborate and effectively partner/influence at the senior executive level
7+ years of experience with leadership and strategic planning in an enterprise technology environment

Nice to have:

Experience writing and editing internal communications and training-related materials in a corporate environment or financial institution
Knowledge of production support and incident management
Experience with budgeting and vendor management
Knowledge of AI tools and opportunities within an enterprise technology environment
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline
Advanced user of MS Teams, establishing and managing channels, files
Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills, including the ability to effectively tell a story at an executive level with visual elements using PowerPoint

Additional Information:

Job Posted:
April 28, 2025

Expiration:
May 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Platform Business Services Lead