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Platform Administrator

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360 Resourcing Solutions

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Location:
United Kingdom , Manchester ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

37000.00 - 45000.00 GBP / Year
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Job Description:

Phillips & Cohen Associates, Ltd are seeking an experienced and motivated individual with solid, previous hands-on experience to take on the role of Platform Administrator and join our dynamic IT Platform team in the Northwest of England. This role will play a critical part in managing out global Microsoft 365 (M365) environment and identity and access management (IAM). The ideal candidate is a proactive, detail-oriented professional with deep expertise in M365, capable of driving operational excellence and supporting a global workforce.

Job Responsibility:

  • Participate in the management of all the existing and future implemented platforms including but not limited to: Microsoft 365 (Exchange, EntraID, Intune, Sharepoint, etc), Mimecast, PowerDmarc, OKTA, Citrix, WEM / FSLogix for Profile Management, Salesforce, Ninja RMM, Zoom, Pantheon/Wordpress
  • Focus on configuration and optimisation of Microsoft 365 applications: Tenant Management, including licensing and user provisioning
  • Stay current with Microsoft 365 updates, features, and industry trends to recommend improvements and innovations
  • Monitor MS365 performance, troubleshoot issues, and ensure high availability and reliability of services
  • Provide Tier 2/3 support for M365-related issues
  • Implement and maintain MS365 security policies, compliance settings, and data loss prevention (DLP) measures
  • MS365 tenant management, including licensing, user provisioning, and integration with other enterprise systems, including Azure
  • Implement and enforce Conditional Access, MFA policies, and security best practices
  • Participate in the administration of the global identity and access management, including single sign-on (SSO), multi-factor authentication (MFA), and user lifecycle management
  • Monitor and respond to email security incidents, including phishing, spam, and malware threats
  • Participate in the administration of the email security platform, including configuration, policy management, and threat protection
  • Collaborate with the security team to enhance email security protocols and ensure alignment with industry best practices
  • Ensure secure access controls, role-based access policies, and compliance with identity governance standards
  • Partner with cross-functional teams, including IT security, infrastructure, and application development, to align M365 with business objectives
  • Provide technical guidance and mentorship to junior team members
  • Document processes, configurations, and best practices to ensure knowledge sharing and operational continuity
  • Conduct regular audits and assessments to ensure compliance with security standards and organisational policies
  • Identify opportunities to automate repetitive tasks and streamline administrative processes using automation tools or PowerShell
  • Monitor system health, performance and availability
  • Implement security best practises, including MFA, Conditional Access and Compliance Policies
  • Coordinate with Security and Network teams on identity and access management
  • Assist with migrations, upgrades and new M365 feature deployments
  • Document system configurations, changes and operating procedures

Requirements:

  • 5+ years of experience managing Microsoft 365 environments in a global enterprise setting, leading on M365 migrations and Azure Deployments
  • 3+ years of hands-on experience administering Microsoft Azure, Mimecast for email security, and Okta for identity and access management

Nice to have:

  • Citrix Daas Administration
  • Zoom Administration
  • Ninja RMM Administration
  • Advanced skills in Powershell scripting
  • Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals)
  • Experience working in financial services, legal, or debt recovery sectors
  • Excellent communication and interpersonal skills
  • Proactive, detail-oriented, and highly organised
  • Ability to manage priorities and work under pressure in a fast-paced environment
  • Strong team player with a collaborative mindset
What we offer:
  • Secure reserved car parking space and excellent transport links
  • 31 days holidays per year including 8 bank holidays
  • Healthcare Scheme*
  • Company pension plan*
  • Life Assurance*
  • Cycle to Work and Electric Car Schemes*
  • Various discounts and other incentives*
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
  • Store discount
  • Work from home

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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