CrawlJobs Logo

Platform Abuse Operations Lead

vercel.com Logo

Vercel

Location Icon

Location:
United States, San Francisco

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

148000.00 - 222000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety team. This role will be point on the team that owns Vercel’s operations response to scaled abuse and inauthentic accounts, improving Vercel’s anti-abuse capabilities, and have an eye toward systematizing the team. If you like the challenges of scaled abuse and helping building operations teams, then this opportunity in Vercel’s growing T&S team is for you.

Job Responsibility:

  • Lead a team of skilled scaled abuse investigators
  • help define and run the team’s investigations and operations processes
  • Handle day-to-day team and incident response functions
  • Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
  • Systematize and document team operations, metrics, processes, and training materials
  • Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
  • Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
  • Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
  • As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship

Requirements:

  • 5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
  • Excellent information distiller, communicator, and relationship-builder
  • Comfortable with ambiguity and problem-solving
  • Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
  • Ability to keep up with day to day operations while also maintaining longer term projects and management reporting

Nice to have:

  • Have hands-on experience implementing AI systems, ML labeling, or working with ML training data to solve operations problems
  • Open to management track and building out a team of platform abuse investigators
What we offer:
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Platform Abuse Operations Lead

New

Senior Director - Product Counsel

As Senior Director, you will set the vision for how legal, safety, and operation...
Location
Location
United States , New York
Salary
Salary:
200000.00 - 230000.00 USD / Year
soundcloud.com Logo
SoundCloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified lawyer with 10+ years of legal experience at a technology, digital media, or related company, including experience in senior leadership roles
  • Significant experience leading a multi-disciplinary team of Product Counsel, Trust & Safety, Policy, and Legal Operations teams at scale
  • Deep expertise in technology law, privacy/data protection, consumer protection, e-commerce/subscription regulations, payments, and global regulatory environments across the U.S., EU, UK, and other major markets
  • Proven success in building and maturing teams, operational processes, roadmaps, and cross-functional strategies in complex or high-growth environments
  • Demonstrated leadership in designing and scaling Trust & Safety or platform governance frameworks, with experience in content moderation, enforcement operations, or online safety compliance
  • Extensive experience partnering cross-functionally with leaders throughout the organization to drive alignment, accelerate decision-making, and deliver legally sound, user-centric product and platform outcomes
  • Understanding of copyright law and/or operational rights management frameworks
  • experience overseeing copyright operations is highly preferred
  • Skilled at influencing executives, synthesizing complex issues into actionable guidance, and setting organizational direction across ambiguous and evolving landscapes
  • Experience managing outside counsel, vendors, and technology partners across multiple jurisdictions
Job Responsibility
Job Responsibility
  • Lead and mentor teams across Product Counsel, Legal Operations, setting vision, priorities, KPIs, and scalable operational frameworks
  • Serve as a senior legal partner to Product, Engineering, Operations, Trust & Safety, and executive leadership, driving cross-functional strategies that balance product velocity with legal, regulatory, and platform governance requirements
  • Support the product team in the international rollout of SoundCloud Go/Go+
  • Provide high-level, business-minded legal guidance throughout the product lifecycle, advising on subscriptions, monetization models, marketplace offerings, payments, fan engagement features, creator tools, and global data protection compliance
  • Oversee privacy-by-design initiatives, review user flows and consent mechanisms, and maintain product-related Terms of Service, Privacy Policy provisions, disclosures, and compliance documentation
  • Ensure adherence to third-party platform and developer requirements (e.g., Apple, Google) and supervise the negotiation, technology partnerships, and vendor agreements
  • Oversee platform safety policies, content moderation guidelines, enforcement frameworks, and escalation management for high-risk user safety, fraud, abuse, and integrity issues
  • Partner with cross-functional teams to design trust & safety systems that protect users while supporting creative expression and platform growth, ensuring alignment with global online safety and consumer protection regulations
  • Manage Trust and Safety and copyright, including DMCA workflows, rights holder interactions, and enforcement processes, while driving improvements in tooling, automation, and operational efficiency
What we offer
What we offer
  • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
  • Robust 401k program
  • Employee Equity Plan
  • Generous professional development allowance
  • Creativity and Wellness benefit
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies, and 2 free lunches weekly when at the office
  • Fulltime
Read More
Arrow Right
New

Principal Product Manager

We’re looking for a Principal Product Manager to join a fast growing product stu...
Location
Location
United Kingdom , London
Salary
Salary:
85000.00 GBP / Year
Zebra People
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An expert product manager, with proven experience in product methodology, and the ability to embed and scale structure and process across multiple teams and projects
  • Technically fluent, with deep knowledge of engineering processes, delivery lifecycles, and system constraints – able to translate between design intent and engineering possibilities, spotting and flagging risks early
  • Experience working across multiple products simultaneously, comfortable balancing priorities across different clients and industries
  • Commercially aware, able to make product decisions with business impact. Able to identify where product roadmaps could open new revenue opportunities
  • A cross functional leader, comfortable leading unified ceremonies, while giving the tools to empower the team to own technical delivery. Excellent at aligning stakeholders, running workshops, and uniting teams around a clear product vision
Job Responsibility
Job Responsibility
  • Own product and its methodology – take full ownership of the products you manage, knowing them inside and out, constantly testing and improving them. At the same time, embed a clear, consistent approach to discovery, delivery, & development that spans across multiple products
  • Scale best practise across strategy & client services – capture and pass product development learnings into their GTM and client services team, helping them turn knowledge into tangible solutions across clients
  • Bridge disciplines – unite design & engineering teams, running stand-ups & sprints, while ensuring ideas translate into delivery and design decisions that align with technical feasibility
  • Lead client relationships – act as a trusted point of contact, managing communications & aligning product strategy with stakeholders
  • Lead roadmap development to ensure commercial value & growth for the customer and business
  • Drive product evolution – keep projects future-facing, ensure continuity and consistency, while finding and creating space for innovation. Make informed trade-offs between speed, scope & scalability
  • Mentor & support – provide mentorship and guidance to their Digital Project Manager, helping them grow in product-focused roles. Bring leadership and management to product teams, giving them a strong foundation of expertise to build from
What we offer
What we offer
  • 32 days holiday (inc. Bank Holidays)
  • cycle-to-work scheme
  • quarterly team socials
  • 8-weeks working away allowance each year
  • Your birthday off
  • Health & wellbeing budget including both Vitality Private Healthcare and WellHub unlimited gym access and wellbeing apps
  • Quarterly OKRs & bonus opportunities with monthly check-ins to support your growth
  • A genuinely supportive culture in an innovative & inspiring workspace
  • Fulltime
Read More
Arrow Right
New

Sales consultant

ZIG Superwallet, is a cutting-edge AI based mobile wallet product where people c...
Location
Location
Salary
Salary:
Not provided
Zed Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven sales experience
  • communication skills
  • ability to work independently
  • knowledge of the industry is a plus
  • proven experience in sales consulting or similar roles, preferably with exposure to public transit, venues, or digital payment solutions
  • strong track record in developing and executing successful sales strategies
  • excellent communication, negotiation, and relationship-building skills
  • self-motivated, with the ability to work independently as a freelance contractor
  • familiarity with mobile wallet technologies and digital payment ecosystems is a plus
  • analytical mindset with the ability to leverage market data for strategic decision-making
Job Responsibility
Job Responsibility
  • Market research
  • developing sales strategies
  • building relationships
  • collaborating with marketing
  • providing updates
  • offering market insights
  • conduct market research to identify opportunities within public transit agencies and venue operations
  • develop and implement targeted sales strategies to promote ZIG Superwallet in these markets
  • build and maintain relationships with key decision-makers, including transit authorities and venue managers
  • collaborate with our marketing team to create tailored sales materials, demos, and presentations
Read More
Arrow Right
New

Staff Product Designer

At Perk, we believe in empowering cross-functional teams that drive exceptional ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
yokoy.io Logo
Yokoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-10+ years of product design experience at a fast-growing tech company
  • Experience with Expense Management, FinTech, or SaaS products is a strong plus
  • Passionate energy for great design and amplifying our team culture
  • Experience working in fast-paced product companies with an international footprint
  • Experience in presenting ideas to various levels in the org—team, colleagues, management, and executives
  • Excellent communication skills that excite stakeholders and articulate a vision
  • Ability to influence product roadmaps working alongside Product Managers and Engineers
  • Experience educating, partnering with, building with, and influencing product teams
  • Experience in inclusive design and accessibility
Job Responsibility
Job Responsibility
  • Design for Impact: Define end-to-end user experiences across web and mobile, and craft designs that not only delight users but also deliver measurable, strategic impact for the business
  • Bring Insights to Life: Turn data, customer feedback, and market research into products tailored to the US market
  • Shape the Vision: Partner with Product, engineering and design leadership to define clear problem statements, and shaping the strategy for your product area that balances user needs with business goals
  • Collaborate Across Functions: Ensuring a good collaboration with engineers, product, research, and content design to get the best outcomes together
  • Champion our users’ needs: Be the voice of our customers in internal forums, and advocate for best-in-class usability, scalability, and accessibility
  • Elevate the Craft: Oversee the overall experience for your product area and for the Design team overall
  • making sure the quality meets our standards: reviewing work, mentoring peers and running processes for that purpose
What we offer
What we offer
  • A competitive compensation package, including equity options in Perk
  • 25 days annual leave plus bank holidays
  • Company Pension Plan with Aviva
  • Private medical insurance from Bupa
  • Life insurance with Zurich
  • Income Protection + Wellbeing App with Unum
  • Access to voluntary dental insurance through Bupa
  • Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus
  • Discounts on 12-month gym memberships with GymFlex
  • Spring Health - Get access to 12x therapy & 12x coaching sessions per year!
  • Fulltime
Read More
Arrow Right
New

Implementation Engineer

The Senior Onboarding Engineer owns the end-to-end client onboarding process — f...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
Zazz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven MSP onboarding experience across multiple clients and environments
  • Hands-on expertise in NinjaOne RMM / PSA configuration, automation, and scripting
  • Deep knowledge of Microsoft 365, Entra ID, Intune, Defender for Endpoint, Defender for Office 365
  • Practical experience in Axcient x360Recover / x360Cloud backup configuration and restore validation
  • Strong understanding of Meraki networking, Cisco VPN, and SNMP monitoring
  • Familiarity with Microsoft Sentinel, Purview, and Cynomi compliance tools
  • Proficiency in PowerShell and Bash for automation and policy enforcement
  • Strong documentation discipline with IT Glue, Zoho Vault, and SharePoint
  • Excellent understanding of MSP operations, SLAs, and ITIL processes
Job Responsibility
Job Responsibility
  • Act as the technical lead for new client onboarding engagements
  • Conduct kick-off calls with clients, gather infrastructure data, define timelines, and document scope of onboarding
  • Translate SOWs and service catalogs into actionable onboarding plans with milestones and dependencies
  • Collaborate with MSP Lead, vCISO, and TAMs to align security, compliance, and operational requirements
  • Lead discovery across on-prem, hybrid, and cloud environments: servers, endpoints, firewalls, switches, VPNs, M365 tenants, backups
  • Use NinjaOne, Intune, and network scanning tools to build the initial device inventory
  • Evaluate existing patch levels, AV coverage, backup health, and identity configurations
  • Document full environment architecture in IT Glue with asset hierarchy and configuration snapshots
  • Design and implement NinjaOne RMM configurations for new clients — groups, automation jobs, patch policies, alerts, and scripts
  • Integrate RMM with PSA modules for ticket creation, escalation, and SLA tracking
  • Fulltime
Read More
Arrow Right
New

Junior Digital Project Manager

Looking for a Junior Digital Project Manager to support the delivery of website ...
Location
Location
United Kingdom , London
Salary
Salary:
30000.00 - 35000.00 GBP / Year
Zebra People
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years in digital project management, in an agency environment
  • Experience delivering corporate or B2B websites
  • Understanding of CMS platforms, APIs, and website project lifecycles
  • Strong organisation, communication, and stakeholder management skills
  • Confident with written documentation, such as briefs, reports, and statements of work
Job Responsibility
Job Responsibility
  • Assist in scoping, planning, and scheduling projects, ensuring resources and timelines are clear
  • Coordinate internal teams to keep projects on track
  • Maintain clear communication with clients, providing updates and documentation
  • Support the preparation of proposals, statements of work, and presentation materials
  • Monitor project budgets and timelines, escalating risks where necessary
  • Contribute to a positive agency culture through collaboration and engagement
  • Fulltime
Read More
Arrow Right
New

Electrical Engineer

This position requires a qualified professional engineer to design and perform Q...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
Zapata (North Carolina)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS in Electrical Engineering
  • Current professional engineering license preferred and ability to be licensed by comity in other states
  • Minimum 5 years’ electrical and communication design and/or construction experience
  • LEED-AP certification preferred
  • Working knowledge of applicable design and building codes
  • Experience administering and managing construction contracts
  • Computer proficiency in Excel, Word, CAD, and discipline specific software
  • Ability to have strong rapport with clients
  • Strong written communication skills
  • Strong interpersonal skills
Job Responsibility
Job Responsibility
  • Prepares designs for electrical and communications projects
  • Evaluates, selects, and applies standard engineering techniques, procedures and criteria, using judgment in making some substantial engineering adaptations and modifications to assigned projects
  • Assists in the planning, designing, and monitoring of projects for substantial new construction, renovation and improvement projects for real property facilities encompassing highly specialized or unique requirements
  • Conducts site visits to document conditions
  • Assists in the preparation of written reports
  • Perform QC of designs for electrical and communications projects
  • Assists in serving as a technical consultant concerning facilities planning, design, construction and/or maintenance for different categories of facilities
  • determine resources and perform long-range planning
  • Reviews consultant-prepared design drawings, indicating basic design corrections, prepare technical specifications, review engineering plans for compliance with numerous regulatory acts
  • Prepares specifications for construction cost estimates
What we offer
What we offer
  • medical, dental, vision, flexible spending accounts, disability and life insurance, paid time off, holiday pay, and 401(k) participation
  • Fulltime
Read More
Arrow Right
New

Technical Alignment Manager

The Technical Alignment Manager (TAM) is the primary technical advisor and clien...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
Zazz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4-6 years in MSP
  • Strong understanding of MSP operations, RMM/PSA workflows, and compliance frameworks
  • Hands-on with: NinjaOne RMM / PSA for monitoring and automation
  • Microsoft 365, Intune, Entra ID, Defender, Purview
  • Axcient x360Recover / x360Cloud for BCDR validation
  • Cynomi for vCISO and compliance posture tracking
  • Meraki Dashboard, Cisco VPN, IT Glue, Zoho Vault
  • Proficiency in PowerShell / Bash scripting for audit and automation tasks
  • Excellent communication, documentation, and client-presentation skills
Job Responsibility
Job Responsibility
  • Conduct quarterly technical and compliance reviews using NinjaOne, Intune, Defender, Axcient, Cynomi, and Purview
  • Audit client environments for patching, AV, backup, identity, and security gaps
  • Maintain and enforce Zazz’s technical standards and baselines across all clients
  • Collaborate with vCISO and delivery teams to address risks and track remediation
  • Present alignment reports and technology roadmaps during client review meetings (QBRs)
  • Act as the technical POC for clients, translating technical findings into business impact
  • Ensure documentation and evidence updates in IT Glue / Zoho Vault
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy