CrawlJobs Logo

Platform Abuse Operations Lead

vercel.com Logo

Vercel

Location Icon

Location:
United States , San Francisco

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

148000.00 - 222000.00 USD / Year

Job Description:

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety team. This role will be point on the team that owns Vercel’s operations response to scaled abuse and inauthentic accounts, improving Vercel’s anti-abuse capabilities, and have an eye toward systematizing the team. If you like the challenges of scaled abuse and helping building operations teams, then this opportunity in Vercel’s growing T&S team is for you.

Job Responsibility:

  • Lead a team of skilled scaled abuse investigators
  • help define and run the team’s investigations and operations processes
  • Handle day-to-day team and incident response functions
  • Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
  • Systematize and document team operations, metrics, processes, and training materials
  • Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
  • Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
  • Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
  • As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship

Requirements:

  • 5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
  • Excellent information distiller, communicator, and relationship-builder
  • Comfortable with ambiguity and problem-solving
  • Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
  • Ability to keep up with day to day operations while also maintaining longer term projects and management reporting

Nice to have:

  • Have hands-on experience implementing AI systems, ML labeling, or working with ML training data to solve operations problems
  • Open to management track and building out a team of platform abuse investigators
What we offer:
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Platform Abuse Operations Lead

Director of Trust & Safety Engineering

We are looking for a Director of Trust & Safety Engineering to join our Security...
Location
Location
United States , San Francisco
Salary
Salary:
200000.00 - 300000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in software engineering with a focus on security or trust & safety
  • 5+ years leading large, multi-disciplinary technical teams
  • Proven success building and scaling engineering organizations that deliver safety, security, or fraud prevention systems at global scale
  • Strong technical expertise in backend systems, distributed infrastructure, or data engineering, ideally within developer or platform ecosystems
  • Deep understanding of platform abuse, AI-generated fraud, automation-based misuse, and emerging risks in large-scale developer platforms
  • Experience designing or overseeing real-time detection and enforcement systems that use data analytics, automation, or machine learning
  • Skilled in building alignment between engineering, product, and policy stakeholders to operationalize Trust & Safety initiatives
  • Demonstrated ability to hire, mentor, and grow high-performing engineering and Trust & Safety teams
  • Strong judgment balancing innovation, platform reliability, and user safety in a fast-moving environment
Job Responsibility
Job Responsibility
  • Lead engineering teams that design, build, and operate systems to detect and prevent platform abuse, fraudulent usage, and malicious activity across the Vercel ecosystem
  • Develop and maintain detection pipelines that identify fraud and abuse, including AI-generated activity such as synthetic accounts, automated misuse, and malicious or spam content deployed via AI tools
  • Build systems that protect against billing and credit abuse, compromised accounts, and resource exploitation within Vercel’s platform and infrastructure
  • Partner with Product, Security, Legal, Finance and Infrastructure teams to embed Trust & Safety program and fraud prevention capabilities directly into developer workflows and core platform architecture
  • Create automated enforcement and remediation workflows that act on suspicious or confirmed fraudulent or abusive behavior in real time, maintaining a strong balance between platform protection and developer experience
  • Drive the architecture and data strategy for trust signals, anomaly detection, and AI-driven abuse scoring systems
  • Collaborate with Legal, Support, and Policy teams to ensure compliance with global regulations while maintaining transparency and fairness in enforcement actions
  • Oversee the Trust & Safety operations team responsible for policy enforcement, incident response, and user protection
  • Mentor and grow engineers and Trust & Safety specialists, fostering a culture of technical excellence, transparency, and accountability
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right

Threat Investigator, Security Analyst - Youth Safety, i3E

The Integrity, Investigations, Intelligence and Events (i3E) teams at Meta are d...
Location
Location
United States , Bellevue
Salary
Salary:
111000.00 - 162000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years work experience performing security investigations in government, intelligence, cyber security, journalism and/or private sector organizations
  • Subject matter expertise or prior work experience in child safety based laws or policies (i.e intelligence, law enforcement, legal analysis, or NGO)
  • Experience with open source investigation techniques and familiarity with a variety of internet research tools
  • Experience leveraging SQL, OSINT, and network security concepts in an investigative context
  • Adept at developing multi-source, evidence-based findings and communicating them to varied audiences
  • Bachelors Degree in Computer Science, Information Systems, Intelligence Studies, Cybersecurity or related field or equivalent work experience in information security
Job Responsibility
Job Responsibility
  • Investigate complex child sexual exploitation operations to understand how abuse manifests on Meta’s platforms and the wider information ecosystem
  • Lead a portfolio of investigative research to include identifying abuse trends, understanding adversarial behavior, and designing forward-looking enforcement strategies to mitigate harm
  • Proactively hunt for threats and undetected abuse by leveraging internal data sets, open-source intelligence, and third-party private intelligence
  • Analyze qualitative and quantitative data to advance investigations, quantify trends and support findings with clear, concise evidence
  • Apply analytical rigor to investigations, analysis, and programs while looking for strategic improvement opportunities
  • This role involves exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
What we offer
What we offer
  • bonus
  • equity
  • benefits
Read More
Arrow Right

Security Operations Manager

The Security Operations Manager is a hands-on leader responsible for ensuring Ap...
Location
Location
Canada
Salary
Salary:
Not provided
apollo.io Logo
Apollo.io
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Security Operations or Incident Response
  • Last 2+ years of people management experience, including hiring, coaching, and performance management, ideally in a remote-first environment
  • Strong hands-on experience with SIEM platforms (experience with Panther is highly valued), detection engineering, log analysis, and security investigations
  • Experience designing and automating security workflows and response processes
  • Experience with cloud-native platforms (GCP preferred
  • AWS and Azure also relevant) and SaaS applications
  • Proficiency in Python for automation, analysis, and tooling
  • Excellent written and verbal communication, leadership, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Own and continuously improve end-to-end Security Operations processes, including detection, investigation, escalation, response, and post-incident activities
  • Act as senior incident leader for high-severity incidents, ensuring timely containment, calm and structured decision-making, and clear stakeholder communication
  • Lead and participate in complex security investigations spanning cloud infrastructure, SaaS platforms, corporate systems, user behavior, and abuse scenarios
  • Ensure high-quality post-incident reviews with clear root cause analysis, actionable remediation, and accountability for follow-through
  • Define and evolve SIEM strategy, including log source onboarding, detection use cases, alert tuning, data quality standards, and coverage validation
  • Oversee creation and maintenance of detection logic, correlation rules, investigation playbooks, and response workflows
  • Drive automation and orchestration initiatives to reduce manual effort and accelerate triage and response
  • Champion the use of AI-assisted tools and techniques to expedite investigation, enrichment, decision-making, and response
  • Build, lead, and retain a high-performing Security Operations team in a fully remote, distributed environment
  • Foster a culture of trust, psychological safety, operational excellence, and continuous learning
Read More
Arrow Right

Security Operations Manager

The Security Operations Manager is a hands-on leader responsible for ensuring Ap...
Location
Location
Poland
Salary
Salary:
Not provided
apollo.io Logo
Apollo.io
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Security Operations, Incident Response, or Security Engineering
  • 2+ years of people management experience, including hiring, coaching, and performance management, ideally in a remote-first environment
  • Strong hands-on experience with SIEM platforms (experience with Panther is highly valued), detection engineering, log analysis, and security investigations
  • Experience designing and automating security workflows and response processes
  • Experience with cloud-native platforms (GCP preferred
  • AWS and Azure also relevant) and SaaS applications
  • Proficiency in Python for automation, analysis, and tooling
  • Excellent written and verbal communication, leadership, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Own and continuously improve end-to-end Security Operations processes, including detection, investigation, escalation, response, and post-incident activities
  • Act as senior incident leader for high-severity incidents, ensuring timely containment, calm and structured decision-making, and clear stakeholder communication
  • Lead and participate in complex security investigations spanning cloud infrastructure, SaaS platforms, corporate systems, user behavior, and abuse scenarios
  • Ensure high-quality post-incident reviews with clear root cause analysis, actionable remediation, and accountability for follow-through
  • Define and evolve SIEM strategy, including log source onboarding, detection use cases, alert tuning, data quality standards, and coverage validation
  • Oversee creation and maintenance of detection logic, correlation rules, investigation playbooks, and response workflows
  • Drive automation and orchestration initiatives to reduce manual effort and accelerate triage and response
  • Champion the use of AI-assisted tools and techniques to expedite investigation, enrichment, decision-making, and response
  • Build, lead, and retain a high-performing Security Operations team in a fully remote, distributed environment
  • Foster a culture of trust, psychological safety, operational excellence, and continuous learning
What we offer
What we offer
  • Investment in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact
  • Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed
  • We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins
  • Fulltime
Read More
Arrow Right

Security Operations Lead

Replit is the agentic software creation platform that enables anyone to build ap...
Location
Location
United States , Foster City
Salary
Salary:
220000.00 - 325000.00 USD / Year
replit.com Logo
Replit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Security Operations, with 3+ years in a senior or lead capacity
  • Experience leading or collaborating with 24/7 SOC environments (internal, hybrid, or MSSP)
  • Strong experience with SIEM platforms (Chronicle, Splunk, Elastic, Sentinel, Panther, etc.)
  • Deep understanding of: Cloud security monitoring (GCP required
  • AWS/Azure preferred), SaaS security monitoring (Okta, Google Workspace, GitHub, Slack, etc.), Endpoint security telemetry (EDR/XDR tools such as CrowdStrike, SentinelOne, or Defender), Kubernetes and container detection
  • Hands-on detection engineering skills, event correlation, threat hunting, and log analysis
  • Familiarity with AI-based SOC platforms and LLM-driven detection/triage tools
  • Strong understanding of identity security, OAuth/OIDC, and API telemetry patterns
  • Experience with SOAR and scripting (Python, Go, Bash)
  • Knowledge of MITRE ATT&CK, cloud kill chains, behavioral detections, and detection lifecycle management
Job Responsibility
Job Responsibility
  • Lead, mentor, and scale a global SOC team responsible for 24/7 monitoring, alert intake, triage, correlation, and escalation
  • Build operational rigor: processes, runbooks, SLAs, metrics, and quality standards for high-scale environments
  • Evaluate, adopt, and integrate AI-native SOC technologies for triaging, detection, and correlation
  • Own the entire SIEM ecosystem—ingestion, normalization, correlation, enrichment, tuning, dashboards, and metrics
  • Develop high-fidelity detections for: Cloud-native attacks, Identity threats and lateral movement, SaaS misconfigurations and privilege abuse, Endpoint malware/behavior anomalies, Insider threats and account takeover patterns
  • Lead day-to-day triage and threat analysis activities, ensuring accurate categorization and prioritization
  • Partner with Cloud Security on cloud posture and preventative controls
  • Work with Compliance/GRC to support SOC 2, ISO 27001, and audit readiness
  • Collaborate with SRE and Engineering to instrument new services with structured logs and detection hooks
  • Coordinate with IT / Endpoint teams to ensure full endpoint telemetry and EDR response readiness
What we offer
What we offer
  • Competitive Salary & Equity
  • 401(k) Program with a 4% match
  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Paid Parental, Medical, Caregiver Leave
  • Commuter Benefits
  • Monthly Wellness Stipend
  • Autonomous Work Environment
  • In Office Set-Up Reimbursement
  • Flexible Time Off (FTO) + Holidays
  • Fulltime
Read More
Arrow Right

Staff Product Engineer

As a Staff Product Engineer on Replit’s Product Platform team, you’ll build the ...
Location
Location
United States , Foster City
Salary
Salary:
225000.00 - 320000.00 USD / Year
replit.com Logo
Replit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of professional software engineering experience
  • Understanding of the full agentic software development stack, helping coding agents build, test and review correct code
  • Strong track record leading complex projects with cross-functional stakeholders
  • Experience building and operating platform systems that other teams depend on
  • Experience operating and scaling systems in production (reliability, performance, incidents, on-call readiness)
  • Strong product judgment: you can balance UX, speed, correctness, and long-term maintainability
  • Comfort working in modern web stacks such as TypeScript, React, Node.js, Postgres
Job Responsibility
Job Responsibility
  • Lead major cross-team platform initiatives, taking foundational systems from 0 → 1 and scaling them to support millions of users
  • Build shared, extensible Agent primitives that Replit Agent can reuse safely and consistently (Meta Programming)
  • Identify the highest-leverage technical bottlenecks (performance, reliability, correctness, abuse, observability), then design and ship solutions for our scale
  • Raise the bar for engineering excellence through architecture reviews, code quality, reliability standards, and mentorship
  • Partner across teams to improve platform adoption, ergonomics, and velocity — turning platform work into measurable outcomes
What we offer
What we offer
  • Competitive Salary & Equity
  • 401(k) Program with a 4% match
  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Paid Parental, Medical, Caregiver Leave
  • Commuter Benefits
  • Monthly Wellness Stipend
  • Autonomous Work Environment
  • In Office Set-Up Reimbursement
  • Flexible Time Off (FTO) + Holidays
  • Fulltime
Read More
Arrow Right

Senior Platform Manager, Trust and Safety

As a Product Manager in the Trust & Safety team, you will identify customer pain...
Location
Location
United States
Salary
Salary:
177000.00 - 208000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years product management experience
  • Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
  • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
  • Strong analytical, troubleshooting, and problem-solving skills
  • Experience building machine learning products or technical product management
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
  • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
  • Experience leading teams through ambiguity, and high stakes trade off decisions
Job Responsibility
Job Responsibility
  • Creating vision and strategy for Trust & Safety products and platforms
  • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
  • Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
  • Defining goals and success with clearly measurable objectives and key results
  • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
  • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
  • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
  • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
  • Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc
  • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Senior Security Engineer, Security Operations

The senior security engineer role provides a unique opportunity to shape the sec...
Location
Location
United States , REMOTE; SAN FRANCISCO; ROSEVILLE; LEHI; WEST PALM BEACH; IRVINE
Salary
Salary:
146000.00 - 170000.00 USD / Year
goodleap.com Logo
GoodLeap
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communicator with the ability to lead technical architecture discussions, drive technical decisions, and effectively communicate with non-technical audiences
  • Expertise in security event management, monitoring, threat hunting, incident response, playbook creation, orchestration/automations
  • Experience with threat modeling methodologies
  • Expertise with EDR solutions/platforms, such as CrowdStrike, S1, Palo Alto Cortex EDR
  • Experience with AWS services, including KMS, SST, Container Registry, ELBs, Lambda, API Gateway, CloudTrail, and IAM (knowledge of GCP and/or Azure is a plus)
  • Proven ability to establish credibility and build trust with business, engineers, and operational staff
  • Experience designing, configuring, and implementing security and fraud monitoring for core enterprise systems, e.g., ERP, HCM, Salesforce
  • Experience working with and creating solutions based AI and ML toolsets – e.g., creation of AI skills, agents, MCP clients, vibe coding
  • Strong understanding of both human and non-human identity management and common enterprise and consumer authentication standards and use cases
  • Practical experience with CI/CD pipelines and DevOps tools, including Infrastructure-as-Code (IaC) tools like Terraform, Pulumi, or CDK
Job Responsibility
Job Responsibility
  • Lead, participate in, and contribute to security and fraud monitoring, detection, and response activities, inclusive of investigations, threat hunting,etc. Create playbooks for specific incident response scenarios
  • Identify potential misuse and abuse cases in enterprise systems, propose solutions to detect these scenarios, and identify and implement monitoring and detection solutions for such scenarios
  • Support or develop components of the security analytics platform
  • Support embedded (product) security team
  • Support general security operations team with vulnerability management, tools management, and more
What we offer
What we offer
  • bonus
  • equity
  • Fulltime
Read More
Arrow Right