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The Plant Quality & Continuous Improvement Manager leads in-process quality, audit compliance, and continuous improvement initiatives for the pellet mill facility. This role ensures operations consistently meet customer specifications and regulatory standards, including Good Manufacturing Practices (GMP), SMETA, and Chain of Custody (COC). This position drives plant performance through Lean manufacturing principles, standardized work, and data-driven decision-making. The role partners cross-functionally to reduce process variation, improve product integrity and traceability, and ensure sustained audit readiness and operational discipline. This role supports the Peebles, Ohio facility with additional support to the Hope, Arkansas plant and operates in a high-volume industrial manufacturing environment.
Job Responsibility
Achieve first-pass quality targets and reduce process variation
Lead GMP, SMETA, and Chain of Custody audit readiness, execution, corrective actions, and sustainability
Maintain robust in-process quality systems, process control limits, real-time monitoring, and product traceability
Oversee non-conformance, hold/release, and documentation integrity
Implement Lean tools including 5S, standard work, visual management, and waste reduction
Drive root-cause problem solving, Kaizen events, and improvements in yield, throughput, and process stability
Ensure improvements are standardized, sustained, and embedded in daily operations
Implement and sustain layered process audits (LPA)
Conduct routine audits of SOPs, GMP requirements, and process controls
Lead corrective/preventive actions and hold leadership accountable for results
Drive accountability across operations, maintenance, quality, and safety
Set expectations for quality, standard work adherence, and audit readiness
Coach supervisors and frontline leaders on GMP, compliance, and operational excellence
Reinforce a culture of safety, integrity, and ownership
Analyze production, quality, and compliance data to identify trends and risks
Develop dashboards and reporting tools to track KPIs and audit readiness
Lead performance reviews and ensure alignment with customer and corporate expectations
Partner with operations, engineering, maintenance, and safety to ensure aligned execution
Support troubleshooting of quality issues and major process disruptions
Contribute to capital and process improvement projects
Support cash-flow monitoring and forecasting
Serve as backup for Accounts Receivable processes including monitoring, payments, bonus verification, and reimbursements
Requirements
Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or equivalent experience
Five years of experience in manufacturing, operational excellence, quality, or compliance roles
Three to five years of leadership or influencing experience in a manufacturing environment
Nice to have
SMETA
Chain of Custody (COC) or similar compliance standards preferred
Experience in wood products, pellet manufacturing, or heavy industrial environments preferred