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Forest People · Manufacturing

Plant Operations & Performance Manager

Canada, South Surrey · Job Posted June 08, 2026
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Job Description

Reporting to the Corporate COO, the Plant Operations & Performance Manager is responsible for overseeing all production activities at a third-party wood-products manufacturing facility to ensure optimal recovery rates, cost efficiency, operational performance, and product quality. This role acts as the primary liaison with the contract manufacturer, ensuring that production aligns with company's standards, specifications, and business objectives. The manager will monitor daily operations, analyze performance data, drive continuous improvement initiatives, and enforce accountability across all plant functions.

Job Responsibility

  • Monitor daily production activities to ensure adherence to production plans, specifications, and throughput targets
  • Track and optimize recovery rates, identifying root causes of loss and implementing corrective actions
  • Ensure the plant follows your company's manufacturing standards, SOPs, and quality expectations
  • Analyze production costs, material usage, labor efficiency, and yield performance
  • Identify cost-reduction opportunities without compromising quality or safety
  • Validate and challenge plant-reported metrics, invoices, and material consumption reports
  • Oversee quality control processes to ensure products meet required specifications
  • Conduct regular audits of finished goods, in-process materials, and raw material handling
  • Lead investigations into quality deviations and ensure timely corrective and preventive actions
  • Develop and maintain dashboards for KPIs such as recovery, downtime, scrap, cycle times, and cost per unit
  • Provide weekly and monthly performance reports to senior leadership
  • Benchmark plant performance against internal targets and industry standards
  • Serve as the primary point of contact with the third-party plant's management team
  • Ensure compliance with contractual obligations, production agreements, and service-level expectations
  • Facilitate communication between your internal teams (engineering, supply chain, quality, finance) and the plant
  • Lead improvement initiatives to enhance throughput, reduce waste, and improve consistency
  • Implement standardized work practices and process controls

Requirements

  • Strong understanding of wood manufacturing processes, including sawing, machining, laminating, finishing and coating
  • Knowledge of recovery optimization, yield analysis, and material flow in wood-based production
  • Experience with Lean manufacturing, Six Sigma, or other continuous improvement methodologies
  • Ability to interpret customer needs, production specifications, and QC standards
  • Advanced ability to analyze production data, identify trends, and diagnose operational issues
  • Cost-analysis capabilities
  • Proficiency with KPI dashboards, Excel and production reporting tools
  • Ability to influence and hold accountable a workforce that does not directly report to you
  • Strong negotiation and relationship-management skills for working with third-party operators
  • Clear, concise communication style with the ability to escalate issues appropriately
  • Skilled in root-cause analysis and structured problem-solving
  • Comfortable making data-driven decisions in fast-moving production environments
  • Ability to balance cost, quality, and throughput priorities
  • 5–10 years in manufacturing operations, ideally in wood products or related industries
  • Experience managing or overseeing contract manufacturing is a strong asset
  • Background in quality control, operations management, or industrial technology preferred

Nice to have

  • Experience managing or overseeing contract manufacturing is a strong asset
  • Background in quality control, operations management, or industrial technology preferred
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