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This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency. As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep our plant lines running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to produce axles for vehicles globally. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility. This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.
Job Responsibility
Support a multi-shift operation in a manufacturing plant
Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary
Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant
Interface with corporate IT and business owners to prioritize improvement efforts
Support Plant Floor Systems / Corporate teams in resolving incidents
Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary
Focus on the integration / long term maintenance of applications and hardware
Assist site IT manager with managing assignments and workload
Develop, maintain, and share, accurate support documentation
Support of local network equipment in a Cisco based environment
Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem
Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment
Requirements
IT Operations
Operations Support Systems
Technical Troubleshoot
IT Support
Technical Customer Support
Technical Support
Experience with Server administration
Windows (2016+) and/or Linux
Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation
Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation
Knowledge of Windows server and Windows Active Directory/ADFS
Experience with VM servers (vSphere)
Experience with Android and iOS, iPhones, iPads
Experience with Office365
Experience with SharePoint
Experience with Office automation, Windows, PC’s & Printers
Experience with handheld scanners and imagers
Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required
PowerShell scripting is desired but not required
High School Diploma / GED
Nice to have
Any plant floor automation experience (Control systems, PLC’s, etc.)
PowerShell scripting
What we offer
medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
other discounts
on-demand training program
access to certification prep
a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
certification discounts
other perks to associations that include CompTIA and IIBA
dedicated customer service team for our Consultants