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Planning Support Officer

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360 Resourcing Solutions

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Location:
United Kingdom , Hinckley

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25185.00 - 26403.00 GBP / Year
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Job Description:

An exciting opportunity has arisen to recruit an ambitious and motivated individual to join our Development Services team as a Planning Support Officer. As a Planning Support Officer, you will primarily provide clerical and administrative support in the processing of planning applications. Our Planning and Regeneration service is going from strength to strength, having been awarded East Midlands Local Planning Authority Team of the Year 2024, and receiving a commendation in the East Midlands Young Planner of the Year Awards 2025. You will be working within a settled, supportive and experienced team, with a proven track record of supporting Planning Support Officers who wish to progress into other roles within the team.

Job Responsibility:

  • Provide administrative and technical support in the processing of and validation of planning applications
  • Issue planning decisions and supply planning-related information
  • Respond to planning enquiries via phone and email
  • Maintain and update electronic records, databases and document management systems
  • Record and respond to planning enforcement complaints
  • Support preparation for planning appeals, committee meetings and the Local Plan
  • Assist with FOI, Environmental Information and Data Protection requests
  • Process orders and invoices in line with financial procedures

Requirements:

  • GCSEs (or equivalent) in English and Maths or demonstrable equivalent experience
  • Experience in an administrative role, ideally in a busy office environment
  • Experience maintaining computerised records and document management systems
  • Strong customer service skills and experience supporting members of the public
  • Confident user of Microsoft Office (Word, Excel, Outlook)
  • Ability to work on own initiative with minimal supervision
  • Methodical approach with excellent attention to detail
  • Strong communication and interpersonal skills
  • Ability to process and manage data and figures accurately
What we offer:
  • Flexible working
  • Generous annual leave – 26–33 days + bank holidays
  • Career development – training, funded qualifications, apprenticeships, e‑learning
  • Strong wellbeing support – EAP & counselling, occupational health, wellbeing sessions
  • Financial benefits – competitive pay, cost‑of‑living increases, local government pension scheme
  • Salary‑sacrifice schemes – tusker cars, tech, cycle to work
  • Relocation package up to £5,000
  • Lifestyle discounts – retail, travel, entertainment and more

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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