Planning Manager

• Support our national network of Radiopharmaceutical Production Units and the customers we serve
• Coordinating and managing the production schedules, ensuring timely delivery of radiopharmaceuticals
• Maintaining effective communication with both internal teams and external customers
• Optimizing workflow processes, addressing any logistical challenges, and providing updates on order statuses
• Maintaining accurate records and data to support invoicing and compliance with regulatory standards
• Proactively liaising between AMRL manufacturing sites and customers to communicate batch status and future deliveries
• Management of the order inboxes for FDG, FEC, and NaF using the corporate ordering system, while also handling individual inboxes for FBB, PSMA, and TAU
• Coordinating courier deliveries, ensuring timely dispatch and addressing any logistical issues that arise
• Providing shipping updates at the point of dispatch and informing customers of any delays that might impact the scanning schedule
• Maintaining accurate records of doses ordered and supplied, along with relevant data and statistics to support precise invoicing

• GCSE including English and Mathematics
• Customer service experience
• Experienced in Microsoft Windows, Word, Excel, Outlook
• Good keyboard skills
• Good telephone manner
• Effective communication skills
• personable
• Professional appearance and manner
• Excellent organisation skills, timekeeping, and attention to detail
• Able to work independently and as part of a team
• proactive, flexible, and self-motivated
• Flexible approach and must be able to support weekend and potential evening working

Science qualification or medical imaging background would be advantageous