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TUI Logo TUI · IT - Administration

Planning Executive

Spain, Palma · Job Posted July 13, 2026
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Job Description

Join our Regional Operations HUB and play a vital role in bringing unforgettable cruise experiences to life. You'll support the seamless planning and coordination of shore excursions, transfers, port services, and cruise turnarounds across multiple destinations—ensuring every detail is perfectly in place.

Job Responsibility

  • You'll receive, analyse, and prepare operational and booking data to ensure accurate setup in our internal planning systems
  • Loading and maintaining cruise line portfolios across our tools and databases will be part of your day-to-day, keeping everything running smoothly
  • You'll coordinate a range of services including shore and river excursions, transfers, port services, and cruise turnarounds
  • Sending operational orders to suppliers and liaising with them to ensure service readiness is key to this role
  • Managing changes, modifications, and cancellations will keep operations flowing seamlessly, while you work closely with Port Delivery teams during cruise calls
  • Supporting cost optimisation, sales planning, and basic operational reporting will help us deliver exceptional service within budget

Requirements

  • You bring proven experience in organisational and administrative tasks with a sharp eye for detail
  • Working confidently with systems, data, and multiple workflows in a fast-paced environment comes naturally to you
  • Your problem-solving mindset means you're always looking for ways to improve how we work
  • Collaborating with suppliers and cross-functional teams across borders excites you, and you communicate clearly in English (additional languages are a bonus)
  • An interest in cruise tourism, shore excursions, and port operations will help you thrive in this role

Nice to have

  • additional languages are a bonus
  • interest in cruise tourism, shore excursions, and port operations

What we offer

  • Attractive remuneration
  • discretionary bonus schemes
  • generous travel benefits
  • extensive health & well-being support
  • Flexible working
  • Access the TUI Learning Hub
  • intercultural collaboration and opportunities to work on global projects and teams
  • get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
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