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We're looking for a Booking and Planning Executive to join our Intercruises Regional Operational HUB team in Le Havre, France. You'll manage the full scope of operations for Shorex, transfers, and cruise turnarounds, ensuring our entire portfolio runs smoothly whilst driving cost efficiencies and maintaining our high service standards. This is a fixed-term contract for 8 months with a view to going permanent.
Job Responsibility:
Manage the full scope of operations for Shorex, transfers, and cruise turnarounds
Ensure entire portfolio runs smoothly whilst driving cost efficiencies and maintaining high service standards
Receive and analyse data across all verticals
Load cruise line portfolio into the system whilst ensuring everything aligns with global guidelines for standardisation
Plan services – coordinating with suppliers and managing the planning system to meet operational requirements
Distribute operations information across the team and other business areas
Monitor changes, modifications, and cancellations
Update the planning system constantly to ensure smooth operations
Handle special request bookings
Optimise cost and sales planning according to budgets
Report system incidences
Coordinate effectively with other departments
Requirements:
Exceptional administration and organisational skills
Confident with technology
Previous user knowledge of Asterix highly desirable
Ability to solve problems independently and suggest improvements
Fluency in both verbal and written English and French
Additional languages advantageous
Logical thinking to simplify tasks
Comfortable working virtually and independently
Adaptable to changes in ways of working
Ability to quickly react to operational issues
Excellent communication and teamworking skills in an international environment
Nice to have:
Previous user knowledge of Asterix
Additional languages beyond English and French
What we offer:
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives like the TUI Care Foundation