Planning Business Manager

You will become a key member of the Global Operations Community Support Planning team, responsible for driving the end-to-end roadmap planning process for Community Support at Airbnb. Our team ensures that initiatives and programs are prioritized to align with our overarching strategy and our commitment to delivering an exceptional customer experience. We are a global team with expertise in strategic planning, stakeholder management, cross-functional collaboration, and organizational effectiveness. As a Planning Business Manager, you will play a critical role in ensuring the success and satisfaction of our customers through strong relationship management and strategic collaboration. You will serve as the primary point of contact for your main stakeholders, ensuring clear communication, alignment of objectives, and successful prioritization of initiatives. You will proactively identify opportunities to add value while addressing potential challenges, always striving to deliver measurable impact for our customers and the business. Your ability to develop and nurture relationships, coupled with your strategic mindset and client-first approach, will help drive long-term partnerships and contribute to the growth and success of both our customers and the organization.