Planning and Customer Service Manager Job at Randstad (Zhenjiang)

Planning and Customer Service Manager

As a Planning and Customer Service Manager, you will play a crucial role in ensu...

Location

China , Zhenjiang, Jiangsu

Salary:

Not provided

Alleima Precision Tube

Expiration Date

August 10, 2026

Requirements

Bachelor or Master degree in engineering or industrial management
extensive experience in industrial management, preferably within international companies in China
deep understanding of production planning, supply chain management, and international trading regulations
strong interpersonal and communication skills
coaching and leadership abilities
analytical and problem-solving skills
process-oriented mindset
expertise in stock inventory control
logical thinking
familiarity with IT systems such as Power BI and ERP systems

Job Responsibility

Planning and preparing manufacturing production schedules and departmental workflows
ensuring manufacturing specifications meet shipping dates according to sales forecasts or customer orders
analyzing plant capacity and production requisition data to determine manufacturing processes and required resources
coordinating and following up on workflow in manufacturing processes
analyzing and monitoring costs in relation to manufacturing to ensure delivery and budget fulfillment
being responsible for inventory control, for its capital efficiency and service levels
updating on weekly basis PU's stock inventory, order stock profile, lead time and delivery status with support from logistics department
developing Department functions and the function team member's competence
tasks assigned by the PU Manager

What we offer

A supportive environment where every individual is recognized and valued
opportunities for growth and a rewarding career within an industry that never stands still
competitive salary and benefits package

Fulltime

Cluster Supply Planning and Customer Service Assistant Manager

Responsible for E2E Supply Chain activities in UI Philippines business. Supply M...

Location

Philippines , Metro Manila

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering or supply chain
4 to 5 yrs experience in Supply Chain out of which at least 3 yrs in supply planning
Strong analytical skills
Strong Interpersonal skills
Ability to work in fast paced environment and managing multiple stakeholders
Pro- active communication and ability to manage customer interactions
Has a customer centric mindset with high influential skills to drive change and process improvement
Ability to organize, structure and manage business partners in fast growing business

Job Responsibility

Operational Supply Planning
Capacity Interlocking to support business growth (both medium term and long term)
Sourcing Network Optimization
Inventory Planning
Performance Management
Customer Service Operations
Order to Cash Management – Claims, Orders, Documents
To be the one point of contact for customers for all Supply Chain requirements
Lead the Order to Deliver process
Ensure flawless execution of Customer Service to achieve business goals

Fulltime

Finance and Customer Service Manager Germany & Austria

Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are ...

Location

Germany , München

Salary:

Not provided

Teoxane

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, or a related field
CPA, ACCA, or equivalent certification preferred
+7 years of experience in finance, accounting, or controlling, ideally in a multinational environment
Strong knowledge of financial reporting standards, tax regulations, and internal controls
Experience with ERP systems and financial reporting tools
Excellent analytical, problem-solving, and communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Fluency in German & English

Job Responsibility

Ensure accurate and timely financial reporting in compliance with local and international accounting standards (e.g., IFRS, GAAP) and company policies
Oversee statutory reporting, tax filings, and audits, ensuring adherence to local regulatory requirements
Strengthen financial controls and risk management frameworks to ensure compliance with regulatory requirements and internal policies
Manage relationships with external auditors, tax authorities, and other regulatory bodies
Ensure effective treasury and cash flow management, including banking relationships and cash forecasting
Manages local payroll
Lead the subsidiary’s financial planning processes (annual budgeting and forecasting), ensuring alignment with regional and corporate objectives
Deliver accurate forecasts and actionable insights that enable data-driven decision-making
Act as a key financial advisor to local senior management, providing in-depth analysis on cost optimization, investment strategies, and pricing models to enhance profitability and operational efficiency
Continuously track key financial metrics, identifying trends, risks, and opportunities

Sales and Customer Service Manager

Oversees the quality and success of the sales & service/front desk operations of...

Location

United States , Aliso Viejo

Salary:

22.00 - 27.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of the sales & service/front desk operations
Provides leadership, discipline and constructive feedback to Front Desk Representatives
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures
Assists in the management of Front Desk staff
Provides training of Front Desk staff
Provides sales and marketing training
Trains and oversees private party staff
Gains a high level of knowledge and experience in the Links software
Holds monthly meetings with the Front Desk staff and Management
Provides a weekly summary of the Front Desk Notes

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Associate Logistic Manager, Compliance and Customer Service

The Associate Logistics Manager – Compliance & Customer Service leads internatio...

Location

United States , Hoboken

Salary:

88600.00 - 133000.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain, International Business, Logistics, Trade Compliance, or a related field
5+ years of experience in international trade compliance, logistics, or supply chain operations
Experience leading or coordinating teams within a compliance or operational environment
Strong working knowledge of U.S. and Canadian import/export regulations and customs processes
Hands-on experience with Free Trade Agreements, tariff classification, duty management, and trade programs (e.g., USMCA, CTPAT)
Proficiency in SAP, customs and broker portals (e.g., ACE), and reporting or analytical tools
Strong communication, stakeholder management, and problem-solving skills
Ability to operate effectively in a fast-paced, cross-functional, and highly regulated environment

Job Responsibility

Own end-to-end U.S. and Canadian import and export compliance, ensuring adherence to CBP, CBSA, and other applicable government-agency requirements
Bring a strong risk-and-controls mindset to customs execution, documentation, audit readiness, and issue resolution
Use import data, analytics, and reporting to identify trends, risks, and savings opportunities, and drive duty and tariff mitigation through accurate classification, valuation, and Free Trade Agreement utilization
Partner with Planning, Procurement, Finance, Tax, Regulatory, Transportation, and Supply Chain teams, translating trade requirements into practical, value-based decisions
Lead Import/Export Compliance Specialists through clear priority setting, day-to-day guidance, coaching, and ensuring consistent execution
Manage customs brokers, freight forwarders, and service providers through performance management, KPIs, and continuous improvement
Improve trade compliance processes, systems, and data governance across SAP, ACE, broker portals, and related tools to support scale and operational excellence
Partner with Transportation and Planning teams to monitor and improve logistics KPIs, including cross-border lead times, to support reliable planning, inventory positioning, and service performance
Support logistics KPIs through strong customer service, supporting Dispatch Rate and On Time Dispatch performance through strong compliance execution and customer service coordination
Ensure timely ocean and over-the-road (OTR) customs-clearance operations by reducing compliance-processing time, tracking performance, and driving corrective actions

What we offer

Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan which may include health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits

Fulltime

Manager Clinical Customer Service and Logistics Vendor Management

In this vital role, you will serve as the Manager Clinical Supply Chain leading ...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s Degree and 8+ years of supply chain, logistics, planning, or operations experience
Master’s Degree and 8+ years of relevant experience
Experience in regulated manufacturing or life sciences industry preferred
Experience managing people required
Experience in clinical supply chain or pharmaceutical operations
Demonstrated people leadership in regulated environments
Understanding of GxP and clinical regulatory requirements
Experience with ERP systems (preferably SAP)
Experience with leveraging process automation and AI-supported processes
Strong communication and stakeholder management skills

Job Responsibility

Lead and develop team of 7 Senior Associates across Clinical Customer Service, Logistics Vendor Management and Development Supply Chain Technologies
Define goals, manage performance, and support career development
Ensure appropriate staffing, cross-training, and succession planning
Foster a culture of accountability, compliance, and customer focus
Drive adoption of new technologies and AI to increase team productivity and enhance performance
Ensure efficient and compliant execution of assigned clinical supply chain processes with patient-centric mindset
Closely coordinate issue triage and workload prioritization with global peers
Monitor KPIs and overall team performance and drive corrective actions and learning when needed
Provide guidance on complex operational matters
Ensure adherence to GMP, GDP, and regulatory requirements

Customer Service Advisor - Workload and Planning

Brook Street is partnering with a leading boiler services company in Belper to r...

Location

United Kingdom , Belper

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Previous experience using SAP and Salesforce
Experience with diary management and service planning
Background in customer service or service coordination, ideally within a technical or engineering-led environment
Strong organisational skills with the ability to multitask effectively
Ability to work independently as well as collaboratively within a team

Job Responsibility

Support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating service activities and maintaining clear communication across teams
Manage and respond to email queries efficiently
Process service bookings and updates using Salesforce and SAP
Liaise with internal departments to ensure accurate scheduling and workload planning
Manage diaries, prioritise tasks, and streamline workflows to support timely service delivery
Complete administrative tasks to agreed deadlines
Challenge non-compliance where necessary to maintain service standards and accuracy

Fulltime

Senior Customer Service Manager

We're looking for an experienced Senior Customer Service Manager to lead multipl...

Location

Curaçao , Willemstad

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Demonstrable experience working within a customer-centric service centre
Strong leadership abilities, with experience in coaching, mentoring, and developing staff
Proven success managing multiple and large-scale teams
Ability to analyse data and trends
Excellent verbal and written communication skills
Strong problem solving skills
Proficient in MS Office programs including Excel, PowerPoint, Teams, OneNote and Outlook
Business fluent Dutch and English are required for this role.

Job Responsibility

Take overall accountability for operational performance within your area of responsibility, monitoring key performance indicators and implementing strategies aligned with our global objectives
Managing service level agreements, optimising resource allocation to balance service and sales activities whilst developing strategies to enhance sales conversion within service interactions
Through regular performance reviews, analyse and interpret deviations in key metrics, identifying trends and collaborating with other departments to implement improvement measures
Leading process improvement initiatives, standardising operating procedures across teams and implementing best practices for efficiency and quality enhancement
Establish and expand strategic partnerships, participating in cross-functional initiatives to improve customer experience and representing the service organisation in stakeholder meetings
Providing disciplinary and professional leadership to direct reports, setting clear performance expectations, conducting regular one-on-ones, and identifying development opportunities whilst creating succession plans for key positions.

What we offer

Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Access to the TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

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Planning and Customer Service Manager

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