Planner

• Answer queries from clients in a timely and professional manner
• Coordinate and schedule civils-related tasks into the existing BT network
• Manage client requests across all aspects of the project, escalating issues to the Programme Manager as required
• Ensure all engineers are organised and have the relevant site access and job packs for their allocated jobs
• Manage external design partners to ensure designs are delivered within agreed quality standards and timelines
• Carry out quality checks of designs submitted by design partners and provide relevant feedback
• Implement design guidelines throughout the business to ensure consistency and accuracy
• Work closely with Regional Build Managers to support business KPIs and targets
• Support build contractors throughout the duration of the project, including managing and responding to design change requests
• Support other business functions with design data requests
• Carry out occasional site surveys to support planning and build activities
• Implement and drive quality control processes
• Maintain and build strong working relationships with internal and external stakeholders, including colleagues, customers, suppliers, and senior management teams
• Work efficiently and effectively as part of a team
• Communicate effectively with all other departments

• Strong planning, organisation, and monitoring abilities
• Strong administration skills and proficiency in Microsoft Office
• Excellent communication skills, with the ability to communicate with engineers daily
• Ability to organise workload and prioritise tasks accordingly
• Computer literate
• Strong written and verbal communication skills
• Strong orientation towards quality, safety, and continuous improvement
• Ability to prioritise work, work well under pressure, meet deadlines, and manage business expectations
• Adaptable and flexible approach to work
• Legal right to work in the UK

Telecoms knowledge and scheduling experience

• Standard Benefits Package
• 33 days including Bank Holidays