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Wastekit Field Service Engineer

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PHSGroup

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Location:
United Kingdom , Dartford

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year

Job Description:

Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery.

Job Responsibility:

  • Service and maintain recycling equipment on a reactive and scheduled basis
  • Work towards achieving own targets as well as customer SLA’s
  • Work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery
  • Liaise with call controllers and Field Service Supervisor’s to provide the best service to customers
  • Help plan daily work to maximize customer service, achieve the highest standards and productivity
  • Take ownership of engineering issues
  • Achieve targets set by Field Service Supervisor
  • Maintain confidentiality and discretion always
  • Carry out any reasonable task deemed necessary
  • May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays
  • Always carry ID and any Health and Safety accreditation (cards) when at work
  • Accurately and clearly complete all paperwork and electronic data as required
  • Accurately record time, parts used and any other details
  • Ensure replacement parts are acquired to replenish van stock
  • Pass on any new business leads to sales department
  • Comply with all requirements in the Work Instruction for Engineer Responsibilities
  • Comply with instructions given by Field Service Supervisors, Managers and Directors
  • Maintain and use company issued equipment and vehicles in a safe manner
  • Take responsibility for the safe keeping of stock and be accountable for stock balances
  • Keep accurate records of when and where the stock is used
  • Ensure correct uniform is worn and kept in clean condition and always use PPE when required
  • Return required documentation to the office in time
  • Keep vans clean, tidy and maintained

Requirements:

  • Shall have good fault-finding and diagnostic skills
  • To be able to understand hydraulic and electrical circuit diagrams
  • Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles
  • Can use and understand various electrical and hydraulic test equipment
  • Be aware of the Company’s procedures and adhere to them always
  • To pass on any technical knowledge that may help other engineers
  • Use good engineering practice and standards always
  • Update engineering knowledge when able
  • Always use cost effective but safe measures to carry out tasks
  • Can work with the minimum of supervision
  • To attend meetings and training courses as required by your Field Service Supervisor

Nice to have:

  • Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair
  • City & Guilds in electrical and mechanical engineering
  • Competent in the use of electrical and hydraulic test equipment
  • A sound knowledge of single and three phase electrical equipment and hydraulic circuits
  • A mature disciplined approach and good personal administrative and customer care skills
  • 17th edition electrical regulations/City & Guilds electrical and mechanical engineering

Additional Information:

Job Posted:
April 05, 2026

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