This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our planning and scheduling team are an integral part to the successful running of our Asset Management contract that we deliver to Teign Housing, and we are looking for a new member to join its high achieving team. As a Planner/Scheduler, you are part of a small, friendly, and efficient team based in Newton Abbot and you'll enjoy the dynamics of working within a fast paced and everchanging working day, working to SLAs and KPIs, striving always to achieve the best housing repairs service possible to our customers (Teign Housing residents).
Job Responsibility
Receive calls and emails regarding organising and booking of residential repairs and minor refurbishment works on Teign Housing properties
Make outbound calls to residents to book in essential compliance testing works
Manage operative diaries using dynamic scheduling system
Deal with emergencies and exceptions
Act as first point of contact for customers and trade operatives
Input up to date, accurate and complete notes for each job/task on the system
Requirements
Demonstrable planning/scheduling experience
Strong IT skills (Microsoft Office)
Excellent communication skills
Strength of character and ownership/ accountability to make decisions and follow them through to completion and satisfaction
Proactive and able to use initiative
Determined, resilient and motivated to achieve targets
Nice to have
Housing repairs related background
What we offer
Employer pension contribution of up to 5%
31 days paid holiday (including bank holidays)
Option to buy up to 5 days or sell up to 3 days per year
Annual pay reviews
Life Insurance
Enhanced maternity/ paternity pay
Training and development opportunities
Trade discounts from preferred suppliers
Access to the Lighthouse Construction Industry Charity including free legal and financial advice