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Planner – Supply Chain Component Maintenance and Warranty
United Kingdom, Hounslow · Job Posted May 05, 2026
Job offer has expired
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Job Description
The role of the Planner – Component Maintenance & Warranty is primarily to manage the day-to-day contract responsibilities for Virgin Atlantic Engineering Supply Chain. You will be responsible for the administration of repair and overhaul services by approved 3rd party MRO’s and pool partners in support of VAA’s Aircraft Operations requirements. You will also Create or actively contribute to efficiencies that deliver quantifiable cost savings to the department, assist in the management of VAA approved repair vendors, helping with the day to day running of the Component Maintenance Team and support/contribute to the continuous improvement and performance of the team.
Job Responsibility
Manage open orders with contracted providers and expedite as required
Manage the flow of the contract parts through the organization and ensure the timely return of components in line with our contractual obligations
Use existing tools and assist in the development of new tools to support departmental objectives
Act as the interface between Virgin and the various contract organizations
Work closely with various internal departments to coordinate the provision of contract parts to meet planned maintenance requirements
Assist in the management of VAA approved repair vendors including minimising the risk of non-supply of agreed service levels, ensuring vendors comply with all regulatory requirements, and ensuring vendors deliver component/services in a cost effective and timely manner
Support and contribute to the continuous improvement and performance of the Pool Component Support Team, monitoring workload balance and ensuring departmental performance meets and strives to exceed KPI's
Requirements
Excellent communication skills with both internal and external stakeholders
An understanding of the approved sources of Repair & Overhaul Services that are contracted by Virgin Atlantic and assist in maintaining professional, profitability focused relationships with suppliers and contractors
Vendor/contract management experience
Good I.T skills and the ability to efficiently use the Engineering Computer System and other relevant IT systems used within Supply Chain
Strong excel skills with the ability to manipulate large amounts of data to produce reports to aid in the day-to-day running of the department
Demonstrate an understanding of the departmental processes and procedures relevant to the role
Demonstrate a knowledge of technical manuals and documentation relevant to the role
Attained, working towards or an ambition to complete stage 4 Materials Management / Procurement NVQ or equivalent
Demonstrate an understanding of the importance of compliance and willing to take action to safeguard compliance in your own performance and that of the Support Planners within the team