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Planned Works Administrator

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HASTOE HOUSING ASSOCIATION

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Location:
United Kingdom , Dorchester or near Stansted

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Contract Type:
Not provided

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Salary:

13760.47 GBP / Year

Job Description:

We are looking for a second Team Administrator to join our Planned Works Team in the Property Directorate to help deliver our planned and major works programmes. The successful candidate will work with a great team of colleagues to help deliver these programmes and projects, while also providing technical knowledge and expertise to their colleagues. You will work closely with the existing administrator to ensure all administrative activities for the team are managed.

Job Responsibility:

  • Liaising with contractors, responding to queries, updating customers
  • Ensuring the housing management systems are up to date at all times
  • Carrying out customer satisfaction surveys and following up responses
  • Providing statistics on customer satisfaction for monthly contractor meetings
  • Reviewing and processing contractor payment requests in line with individual contracts, referring as appropriate to Surveyors
  • Compiling, collating and processing statistical information
  • Taking Minutes of meetings
  • Preparing and responding to queries relating to Section 20 notices for planned works

Requirements:

  • A good working knowledge of housing associations
  • Previous experience of construction and health and safety legislation
  • A proven track record of delivering excellent customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office applications, including Excel, Word, SharePoint and Outlook
  • The ability to manage multiple tasks effectively and deliver successful outcomes with support from the team
What we offer:
  • Annual Leave: Starting at 32 days full time equivalent, including bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave after passing the probation period
  • Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution

Additional Information:

Job Posted:
February 13, 2026

Expiration:
March 11, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:

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