This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a second Team Administrator to join our Planned Works Team in the Property Directorate to help deliver our planned and major works programmes. The successful candidate will work with a great team of colleagues to help deliver these programmes and projects, while also providing technical knowledge and expertise to their colleagues. You will work closely with the existing administrator to ensure all administrative activities for the team are managed.
Job Responsibility:
Liaising with contractors, responding to queries, updating customers
Ensuring the housing management systems are up to date at all times
Carrying out customer satisfaction surveys and following up responses
Providing statistics on customer satisfaction for monthly contractor meetings
Reviewing and processing contractor payment requests in line with individual contracts, referring as appropriate to Surveyors
Compiling, collating and processing statistical information
Taking Minutes of meetings
Preparing and responding to queries relating to Section 20 notices for planned works
Requirements:
A good working knowledge of housing associations
Previous experience of construction and health and safety legislation
A proven track record of delivering excellent customer service
Excellent written and verbal communication skills
Proficiency in Microsoft Office applications, including Excel, Word, SharePoint and Outlook
The ability to manage multiple tasks effectively and deliver successful outcomes with support from the team
What we offer:
Annual Leave: Starting at 32 days full time equivalent, including bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave after passing the probation period
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution