Planned Maintenance Operative Job at Travelodge Hotels Limited (Stoke-on-Trent)

Job Description

To complete shower head descaling across the Travelodge estate in line with Health & Safety compliance. Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved. To observe safe working practices and comply with all health & safety legislation. To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus. To report all completed jobs liaising with HM’s and central office.

Job Responsibility

To complete shower head descaling across the Travelodge estate in line with Health & Safety compliance
Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved
To observe safe working practices and comply with all health & safety legislation
To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus
To report all completed jobs liaising with HM’s and central office
To work with your Team Leader and other colleagues to ensure that programme deadlines are achieved and that all areas worked in are left clean, dry and tidy as found
To ensure all relevant Certificates are completed inline with compliance procedures
The Cleaning of Extractor Fan Units
Drive and maintain strong relationships with the hotel operations team in line with our values
To comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures and H&S responsibility for direct reports
Ensure that PPE is used as required
To ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards and KPIs and completion communicated to the central office
To be responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner
To manage van storage of stock to agreed levels and ensure that you have materials available to complete jobs as quickly and efficiently as possible
Ongoing communication about any issues arising
May also assist with other Maintenance teams where necessary

Requirements

Ability to work to tight deadlines
Excellent customer service skills
High levels of attention to detail
Ability to work nationally overnight stays away from home Monday-Friday
Drive and determination to continuously improve
High levels of customer insight and brand passion
Good communication skills, both internally and with suppliers and 3rd parties
IT and systems literate desirable
Proven track record of delivery and success
Good level of personal impact and confidence

Nice to have

Experience of working within a hotel environment would be advantageous
Experience within a similar role and a knowledge of Legionella prevention would be an advantage but not critical

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