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The Implementation Consultant with Planisware expertise leads end-to-end delivery of Planisware SaaS solutions for clients, from initial design to go-live, ensuring alignment with business strategies, processes, and best practices. This customer-facing role involves configuring solutions, facilitating workshops, and driving user adoption to deliver measurable business value.
Job Responsibility
Deliver full implementations of Planisware solutions, including design, configuration, testing, validation, and deployment
Analyze client strategies, governance models, processes, and methodologies to translate business needs into Planisware-aligned designs
Lead workshops, design sessions, user trainings, and change management initiatives to support adoption
Act as a trusted advisor, identifying risks, opportunities, and improvement areas throughout the project lifecycle
Collaborate with internal teams (Sales, Customer Success, Support, R&D) and client stakeholders from project managers to executives
Provide ongoing support for solution maintenance, user guidance, and long-term customer success, including renewals and growth
Requirements
Bachelor's degree in Engineering, Business, IT, Computer Science, or equivalent experience
5-8 years of experience in software implementation, consulting, project management, or related fields, with proven Planisware expertise
Strong analytical, problem-solving, and customer-focused skills with excellent communication and facilitation abilities
Proficiency in English
Willingness to travel (domestic and international) and thrive in fast-paced, international environments
Nice to have
Experience in project/portfolio management, Agile methodologies, or industries like Pharma/Biotech
Knowledge of databases, scripting, object-oriented programming, or tools like SQL, Oracle