Responsible and oversee plan approval activities in Canada and U.S. Main point of contact with clients and external stakeholders (USCG, Transport Canada, engineering companies, etc.) for plan approval (PA) related issues and questions, as directed by the Client Technical Service (CTS) Manager. Compile and issue quotations for Local Plan Office (LPO) services – all disciplines (Hull, Machinery, Electricity/Automation, Fire & Safety, Stability) – in collaboration & cooperation with the North America Commercial Team. Develop strategy and action plan to work towards UPO independence to serve North America market needs without reliance on LPO network (to maximum extent allowable) – including design and implementation for necessary surveyor training & development, as driven by market segment growth. Daily management for the UPO team – procedures, tools, lean management, visual management, information, internal reporting, incl. necessary interactions and meetings with Head Office (HO) and the global Bureau Veritas network. Support the PA activity of other LPOs, when requested, and manage subcontracting within the LPO network for jobs outside UPO’s delegations. Oversee and manage UPO team qualifications according to internal quality procedures, qualifications, activity & report monitoring, etc. Attend internal and external meetings and workshops in connection with design review across all disciplines. Collaborate and support the North America Commercial Team with client PA-related inquiries and engage with client meetings/calls as required. Prepare and manage internal and external audits of UPO, address any non- conformities and implement corrective actions. Actively participate in the sharing of knowledge and information, organize the support for rules development at request of HO. Initiate developments to improve team performance with respect to efficiency and customer added value. Manage special tasks or contracts as delegated by CTS Manager.
