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World Relief seeks a Pre-Arrival Specialist to secure housing for newly arriving refugees. By working closely with the Resettlement Program Manager, this position will support the common goal of welcoming refugees and supporting their long-term integration through performing essential tasks related to housing. This role is based out of the Austin office.
Job Responsibility:
Thoroughly check all properties and document any issues or maintenance concerns
Pick up leases and keys for new properties and make copies of keys as needed
Pull household items for new arrivals and purchases additional items in a timely manner
Work with Warehouse staffs and complete home set ups for new arrivals in timely manner
Order, pick up and put away groceries for new arrivals
Assist with the creation and upkeep of home files for new arrivals
Determine if PM/LL maintenance should be called and then communicate with PM/LL about maintenance issues as needed during home set up
Complete initial and final walk through of homes, document any damages and take pictures
Other related tasks as assigned
Requirements:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Proficient in Microsoft Office applications
Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
Bachelor’s degree or at least one-year experience in an office environment
Valid Driver’s License and good driving record
Nice to have:
Strong verbal and written communication skills
Skill and sensitivity working with people from various backgrounds and beliefs
Ability to prioritize, multi-task and organize in a fast paced and fluid environment
Ability to work with minimum supervision and resolve problems/issues promptly and effectively
Ability to work well on a team in a synergistic work environment, a flexible and motivated team player
Demonstrated understanding of case management processes--extremely detailed orientated and excellent time management skills