Ping Production support Job at Enormous Enterprise (Charlotte, NC)

IAM Infrastructure Engineer

The role is part of the Identity and Access Management Build and Integration tea...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years' experience implementing, operating, building and maintaining access management solutions (Ping Access, Ping Federate, Ping Directory) supporting single sign-on (SSO) with 4+ years' experience in Unix/Linux
Demonstrated experience with authentication and authorization technologies and protocols such as SAML, WS-Fed, OAuth, OpenID/OpenID Connect, one-time passcodes, PKI, FIDO, PBAC, RBAC
Experience in managing projects, leading operational process change and improvement and delivering infrastructure technologies products and services
Experience in financial services or large complex and/or global environment preferred
Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements
Consistently clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience

Job Responsibility

Review the design for Modern Access Control infrastructure with architecture and engineering teams
Deploy system capabilities incrementally and provide user authentication, SSO, federation, Role-Based and Attribute-Based Access Control
Manage auditing and reporting capabilities that are integrated with Citi enterprise logging and monitoring tools
Provide in-depth and sophisticated analyses, technical guidance and direction and identify and monitor key indicators to gauge performance and identify trends
Identify and resolve issues, engaging in Root Cause Analysis (RCA)
Understand diverse stakeholder needs and share and influence stakeholder expectations

Fulltime

New

Senior Identity (Ping) Engineer

Contract opening for a highly skilled and experienced Senior Identity (Ping) Eng...

Location

United States , San Antonio, TX or Tysons, VA

Salary:

Not provided

Revel IT

Expiration Date

Until further notice

Requirements

7+ years of progressive experience in Identity & Access Management (IAM) engineering and architecture
5+ years of hands-on experience designing, implementing, and supporting the Ping Identity platform in large-scale enterprise and/or CIAM environments
Deep, demonstrable expertise with the full Ping product suite
Proven track record of project experience leading and executing large-scale, enterprise Ping deployments
Expert-level knowledge of IAM protocols: SAML, OAuth 2.0, OpenID Connect (OIDC), SCIM, and LDAP
Exceptional written and verbal communication skills, with a proven ability to articulate complex technical concepts to both technical and non-technical team members

Job Responsibility

Platform Leadership & Architecture: Lead the architectural design, planning, and scaling of Ping Identity solutions for both Workforce SSO and Customer Identity and Access Management (CIAM) environments, covering on-premise, private cloud, and SaaS (PingOne) architectures
Expert Deployment & Configuration: Perform extensive, hands-on deployment, configuration, and integration of the core Ping Identity product suite
Identity Orchestration: Design, implement, and support complex identity journeys and workflows using PingOne DaVinci (or similar identity orchestration engines)
Modern Authentication Leadership: Lead the deployment and management of Passkey/Passwordless authentication at scale, ensuring strict adherence to FIDO2/WebAuthn standards
Project Execution: Serve as the technical lead on multiple, simultaneous IAM projects, demonstrating the ability to work independently, drive milestones, communicate status, and ensure successful delivery
Advanced Troubleshooting: Perform advanced troubleshooting and root cause analysis for complex platform issues and user access problems across the entire Ping Identity stack
Ecosystem Integration: Provide expertise and integration support for our broader identity ecosystem, specifically including Microsoft Azure Identity (Entra ID) and other related Identity Provider (IdP) technologies

New

Manager, Technical Services NA

We are growing our Customer department! We are looking for a Manager, Technical ...

Location

United States , Minneapolis–Saint Paul

Salary:

110000.00 - 130000.00 USD / Year

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work
Consulting and leadership skills

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $40, from fitness to mental health, hobbies to relaxation
Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

ForgeRock Engineer

Seeking a technically proficient Engineer with strong ForgeRock experience and t...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

8+ years of experience in IAM
4+ years in ForgeRock technologies
Strong hands-on experience with ForgeRock AM, IDM, DS, and Identity Gateway
Proficiency in Java/Javascript, Python, RESTful APIs, JSON, LDAP, and scripting languages
Deep understanding of identity protocols: OAuth2, OpenID Connect, SAML 2.0
Experience with CI/CD pipelines, containerization (Docker/Kubernetes), and cloud platforms (AWS, Azure)
Familiarity with DevSecOps practices and secure coding standards
Excellent troubleshooting, debugging, and performance optimization skills
Good communication skills with stakeholders and migration lead experience

Job Responsibility

Designing, implementing and supporting ForgeRock-based IAM solutions (now Ping) aligned with needs and best practices
Collaborating with DevOps and infrastructure teams to support migration, deployment and production operations
Work with team on end-to-end migration of IAM systems to ForgeRock platforms
Design and implement custom connectors, workflows, and scripts for data transformation and synchronization
Integrate ForgeRock components with enterprise systems (Entra, LDAP, AD, REST APIs, cloud services)
Develop and maintain automation scripts using Java, Groovy, Python, or Shell
Configure and deploy ForgeRock modules: Access Manager (AM), Identity Manager (IDM), Directory Services (DS)
Conduct performance tuning, load testing, and security hardening of IAM infrastructure
Collaborate with architects and security teams to align IAM solutions with enterprise standards
Producing and documenting migration strategies, technical designs, and operational procedures

Fulltime

New

Manager, Technical Services

We are growing our Customer department! We are looking for a Manager, Technical ...

Location

Canada , Toronto

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $2400
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $50, from fitness to mental health, hobbies to relaxation
Support - we’re offering a RRSP plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

New

Manager, Technical Services

We are looking for a Manager, Technical Services in our NYC office. In this role...

Location

United States , New York

Salary:

110000.00 - 130000.00 USD / Year

Staffbase

Expiration Date

Until further notice

Requirements

5+ years in technical consulting, solutions engineering, implementation engineering, technical onboarding, or a similar customer facing technical role in B2B SaaS, including enterprise customers
2+ years leading, managing, or mentoring technical team members in a high accountability environment
Hands on experience designing, implementing, and troubleshooting identity and provisioning solutions, including: SAML 2.0 and or OIDC
At least one major IdP such as Entra ID, Okta, Ping, or ADFS
SCIM provisioning and directory or group mapping patterns
Strong fundamentals in email and domain configuration, including SPF, DKIM, DMARC, and DNS
Experience with integrations using REST APIs and or webhooks, including API authentication patterns such as OAuth2 or token based auth
Ability to read technical artifacts and guide execution, including logs, API responses, JSON payloads, and basic troubleshooting workflows
Familiarity with HTML, CSS, and JavaScript or TypeScript, especially in the context of templates or lightweight front end work

Job Responsibility

Lead and develop the North American Technical Consultants in North America, including hiring, coaching, performance management, and career development
Own team operating rhythm and capacity planning, including meetings, shifts, responsibilities, and coverage needed to meet SLAs and internal targets
Partner with cross functional stakeholders to manage complex escalations using structured root cause analysis and prevention, and ensure a clear handoff from the technical onboarding phase into the Customer Success phase
Own technical delivery quality for NA onboarding and paid technical services
Serve as the technical escalation point for high complexity issues, guiding structured troubleshooting, clear customer communication, and durable fixes
Standardize repeatable approaches, playbooks, and templates for common technical workflows
Partner with Implementation Consultants, Sales, and Customer Success to determine feasible technical solutions and reasonable implementation timelines
Collaborate with Product and Support to identify recurring technical issues and drive improvements in tooling, documentation, and product readiness
Implement and improve KPIs such as Time to Value, utilization rate, escalation rate, and services margin to grow the technical consulting entity into a revenue generating team
Build clarity and consistency in how technical services are positioned, delivered, and measured across onboarding and growth engagements

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Wellbeing - Monthly Wellbeing Allowance $40, from fitness to mental health, hobbies to relaxation
Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
Volunteer Day - you’ll get one day off per year for supporting a social project

Fulltime

Assistant Relationship Manager

As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sale...

Location

United States , Alpharetta

Salary:

62900.00 - 71800.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or Equivalent certification
Associate’s Degree
2+ years of Sales or Customer Service Experience

Job Responsibility

Serving as the main point of contact for dealer customer service escalations
Providing high touch concierge service
Developing a deep understanding of our products and programs, mining for dealer pings, and proactively setting up other Sales Pod members to be more effective through their conversations with the dealer
Cultivate positive relationships with our dealer customers to become the dealers point of contact for all service and execution needs
Act as a support and administrative coordinator between Capital One and our dealership customer
Manage and resolve outstanding dealer sales items, such as: dealer agreements, dealer product cancellations, title issues, dealer receivables, and a wide range of other dealer facing items
Engaging with a high level of dealer communication via inbound and outbound phone calls, email, and dealer messaging
Leverage a broad variety of systems and internal teams to resolve outstanding dealer issues
Educate Dealer Customers on Capital One Auto Finance’s programs, tools, platforms, policies and procedures
Collaborate with teammates cross-departmentally to solve problems and be the primary dealer contact for all internal Dealer POD funding, sales, and administrative escalations

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Software Engineer

As a Site Reliability Engineer (SRE) you will actively work to improve the perfo...

Location

United States

Salary:

116700.00 - 187400.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Strong scripting experience
Serious troubleshooting skills across different levels of the stack
Engage in capacity planning, demand forecasting, software performance analysis, and systems tuning
Experience configuring and managing enterprise monitoring solutions
Understanding of Linux systems
Building, automating, and maintaining infrastructure in Amazon Web Services
Maintaining a high standard of code quality

Job Responsibility

Improve the performance and reliability of services
Address root causes of incidents and reduce incident rates
Deep dive into the services we support and own the problem and the corresponding solution
Automate away repetitive work
Respond to pings, pages, and alerts to investigate issues in our systems
Serve in an on-call weekly rotation to make sure our products meet established SLAs

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Ping Production support

Enormous Enterprise

Location:
United States , Charlotte, NC ▼
PENNINGTON New Jersey
Jacksonville, FL

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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