Pilot Manager Job at Figure (San Jose)

Job Description

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. Our Pilot team is a group of technically-oriented, physically capable individuals who are at the forefront of our operations, collecting new data to train Helix, our AI system, through wearing sensors or teleoperation equipment and guiding the robot through designated behaviors. They collect training data by performing specific physical tasks, collaborate with engineering to troubleshoot issues with data collection, and analyze the data they collect. We are looking for a Humanoid Robot Pilot Manager to run our daily data collection operations for scaling Helix.

Job Responsibility

Build, train and lead Figure’s Pilot team, providing direction, guidance, and support to ensure the achievement of data collection goals and targets
Manage day-to-day frontline operations, ensuring smooth workflows and high uptime
Accountable for data collection performance metrics
Be the point of contact for setting up new projects, resolving issues, and providing regular updates on data collection projects
Develop onboarding and ongoing training documentation for new hires. Train and mentor team members to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively
Promote a culture of safety, including proper use of equipment and adherence to safety procedures
Collaborate with cross-functional teams to identify and resolve teleoperation issues, implement process improvements, and ensure compliance to operational procedures
May involve standing for long periods, supervising shifts, and responding to urgent operational issues
May require travel to offsite collection locations

Requirements

5+ years experience leading a highly skilled team in a fast paced environment, including hiring, performance managing, and mentoring junior team members
Excellent problem-solving and decision-making abilities
Experience operating and troubleshooting early-stage technologies
Excellent communication skills especially using data
Able to work well under pressure while managing competing, time-sensitive demands
Proficiency in Google Workspace (e.g., Sheets) and operational management tools

Nice to have

Experience with robotics or AI data collection
10+ years experience leading skilled teams operating complex technology
A passion for helping scale the deployment of learning humanoid robots

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Pilot Manager

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