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Pigneto Sommelier

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Four Seasons

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Location:
Japan , Tokyo, Chiyoda-ku

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Serve guest needs by providing exceptional knowledge of wine spirits and mixed drinks as well as information regarding preparation methods.

Job Responsibility:

  • Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
  • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Confirm guest orders including any special needs or requests from the Restaurant Server using the Hotel’s point-of-sales system
  • check completed orders with the guest’s original order
  • Service and take orders for wines from guests as per the request from any restaurants
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Work harmoniously and professionally with co-workers and supervisors
  • Assist in other areas of the department as needed
  • Prepare and serve a selection of wines as per the established Four Seasons Standards
  • Is responsible for the monthly or weekly wine inventory
  • Maintains the spoilage report of wines
  • Checks wine storage and temperature of all wine cellars of all restaurants
  • Prepare trainings for wine program for team members
  • Perform any additional duties as assigned by the Restaurant Assistant Manager
  • Properly and accurately close guest checks
  • process cash and credit card payments
  • properly settle voided checks or complimentary items
  • Is responsible to maintain the wine cost by as per the set standards of the Four Seasons
  • Controls spillage, spoilage, over pour or undercharging the guests

Requirements:

  • Clear understanding of the purpose and reasons for internal controls
  • Understand and be familiar with hotel quality standards and service standards
  • Strong commitment to service
  • Manager Wine inventory
  • Wine cellar temperature and storage
  • Internal Relationships
  • Ability to read, write and speak English, and Japanese
  • Is able to serve wines and champagne as per standards set by Four Seasons
  • Is able to do decanting for wines as per standard
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • 50％F&B outlet discount for other Four Seasons Hotel in Japan
  • Complimentary Employee Meals
  • Social insurance
  • Define contribution benefit
  • Yearly health checks up

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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