Piercing Studio Nurse

• Create magical and memorable customer experiences
• Ensure customer's safety and comfort and smooth flow of customer care
• Provide confident, clear, and professional communication
• Create a comforting atmosphere for customers
• Educate customers on aftercare
• Conduct a thorough ear evaluation
• Actively monitor the customer experience
• Maintain a sterile and aseptic environment
• Use expert knowledge of skin care and infection control
• Collaborate with the Studio Manager
• Flexibility to fill shifts as needed
• May mentor and train new nurses
• Stay attentive to anything that could impact the customer experience
• Ensure all piercing stations are always stocked
• Ensure the safety and cleanliness of services by sterilizing jewelry and instruments
• Follow state, federal, and CDC guidelines
• Ensure high-quality performance to support key studio metrics
• Educate customers on Rowan After Care and benefits of hypoallergenic jewelry
• Quickly address and escalate operational concerns

• Active RN or LPN/LVN License
• Professional and engaging customer care approach
• Warm, friendly, team player with an entrepreneurial spirit
• Excited to create celebratory, memorable experiences for customers
• Skilled in providing both technical and non-technical information
• Interest in working in a retail environment with sales goals
• Obsessive attention to detail
• Availability to work a flexible schedule, including holidays and weekends
• Dedicated to delivering exceptional service and maintaining a safe, clean environment

Additional training in pediatrics and/or ear piercing

• Tips (typically an additional $25 per hour once fully trained)
• Ongoing training and career pathways
• Paid accrued Vacation and Sick Time for full-time employees
• Medical/Dental/Vision Health Plans for full time employees
• Employee Assistance Program (EAP) Resources
• 401k and Roth IRA Plans
• Generous employee discounts on products and services
• Team Member Referral Bonus plan for Studio positions