Piercing Studio Nurse Job at Rowan (West Lake Hills, TX / Austin, TX)

Rowan

Location:
United States , West Lake Hills, TX / Austin, TX

Category:
Nursing

Contract Type:
Not provided

Salary:

24.00 USD / Hour

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Job Description:

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!

Job Responsibility:

Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere
Ensure customer's safety and comfort and smooth flow of customer care
Provide confident, clear, and professional communication with clients
Create a comforting atmosphere for customers, easing their concerns
Educate customers on aftercare, promoting Rowan's After Care
Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice
Actively monitor the customer experience, quickly addressing and resolving any issues
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray
Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services
Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere
Flexibility to fill shifts as needed
May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards
Stay attentive to anything that could impact the customer experience, and quickly report any issues to management
Ensure all piercing stations are always stocked with the necessary supplies
Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments
Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience
Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales
Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry
Quickly address and escalate operational concerns, ensuring clear communication with management and team members

Requirements:

Active RN or LPN/LVN License
Professional and engaging customer care approach
Warm, friendly, team player with an entrepreneurial spirit
Excited to create celebratory, memorable experiences for our customers
Skilled in providing both technical and non-technical information to customers and community members
Interest in working in a retail environment with sales goals
Obsessive attention to detail
Availability to work a flexible schedule, including during peak times such as holidays and weekends
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer

Nice to have:

Additional training in pediatrics and/or ear piercing
Open to all experience levels
newly licensed nurses are welcome

What we offer:

100% of earned tips
Nurses typically earn an additional $25 per hour in tips once fully trained
Ongoing training and career pathways to grow your nursing career at Rowan
Paid accrued Vacation and Sick Time for full-time employees
Medical/Dental/Vision Health Plans for full time employees
Employee Assistance Program (EAP) Resources
401k and Roth IRA Plans
Generous employee discounts on our amazing products and services
Team Member Referral Bonus plan for Studio positions

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Piercing Studio Nurse