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Physician Support Spec

urmc.rochester.edu Logo

University of Rochester

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Location:
United States of America , Rochester

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

19.62 - 26.49 USD / Hour
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Job Description:

With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.

Job Responsibility:

  • Performs complex secretarial and administrative duties in support of clinical, educational, and academic programs
  • Responsible for all clinic preparations
  • Providers' time and calendar management
  • Optimization of provider patient schedule
  • Coordination of patient care and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar
  • Examines the clinical schedule(s) to identify opportunities for optimizing provider time
  • Finds missing orders and pends them for review
  • Gathers necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols for follow up actions
  • Composes, edits and obtains signatures for non-routine letters for appeals on denied claims
  • Manages provider(s) documentation and information
  • Composes and types non routine correspondence
  • Arranges travel, conference registration and hotel accommodations
  • Interfaces with organizations to facilitate invited lectures
  • Researches hospital medical records for information
  • Decides the order of daily surgeries and ambulatory procedures
  • Negotiates surgical/procedure schedule
  • Authorizes overbooking and rearranging of surgeons Operating Room schedules
  • Authorizes rescheduling when cancellations occur
  • Orders all necessary surgical/procedure equipment, devices and medication
  • Follows up to confirm order fulfillment
  • Employs contingency strategies for surgery/procedure readiness
  • Varies patient education and follow up details for pre-operative and post-operative care
  • Assembles necessary details from electronic medical record for disability paperwork
  • Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers
  • Serves as main point of contact for patients' pre and post-operative

Requirements:

  • Associate's degree in Medical, Secretarial or related field
  • Minimum of three years of relevant experience
  • Medical Terminology
  • Experiences with surgical/appointment scheduling software (such as Flowcast)
  • Experiences with electronic medical records
  • Demonstrated customer relations skills

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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