CrawlJobs Logo

Physician Support Representative

United States of America, Rochester 19.62 - 26.49 USD / Hour · Job Posted February 21, 2026
Apply Position
Job Link Share

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • With minimal direction and considerable latitude for independent judgment, performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support
  • With training and ongoing provider support, manage referrals and ensure patients are scheduled with the appropriate provider
  • Serves as primary contact for providers
  • Manages providers' calendars, EMR schedules, prioritizes appointments and meetings based on provider preferences
  • Applies provider protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes
  • With training and ongoing provider support, respond to patient phone calls and MyChart scheduling requests and triage appropriately when needed to nursing, crisis line, or treating provider
  • Examines the clinical schedules on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Builds and updates providers templates as requested by senior leadership
  • Greets and checks in patients in eRecord
  • Ensures patients are registered correctly and all necessary paperwork is completed
  • Other clinic service tasks as assigned: May travel to off-site clinic locations to provide support during times of urgent need

Requirements

  • High School Diploma required
  • 2 years of relevant experience or an equivalent combination of education and experience required
  • Medical terminology preferred
  • Experience with appointment scheduling software and EMRs referred
  • Calendar management required
  • Strong interpersonal communication skills required
  • Strong organizational and time management skills required
  • Dedication to supporting delivery of compassionate and high-quality patient care required
  • Bilingual in English and Spanish preferred (Spanish Verbal and written Fluency is strongly preferred)

Nice to have

  • Medical terminology
  • Experience with appointment scheduling software and EMRs
  • Bilingual in English and Spanish (Spanish Verbal and written Fluency)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Physician Support Representative

8 matching positions

Physician Support Representative

With minimal direction and considerable latitude for independent judgment, perfo...
Location
Location
United States of America , Dansville
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • Minimum of 2 years of relevant experience required or an equivalent combination of education and experience
  • Experiences with surgical/appointment scheduling software and electronic medical records preferred
Job Responsibility
Job Responsibility
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar, prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow up actions based on provider's patient notes
  • Frequently composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
  • Manages provider(s) documentation and information
  • Arranges travel, conference registration and hotel accommodations
  • Researches hospital medical records for information requested by physicians, insurance companies and attorneys
  • Decides, using independent judgment, the order of daily surgeries and ambulatory procedures based upon patient's medical conditions and severity
  • Parttime
Read More
Arrow Right

Physician Support Representative III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast paced Outpatien...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Demonstrated customer relations skills required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast paced Outpatient Neurology Clinic
  • Responsible for scheduling multiple complex appointments across different departments within the hospital system
  • Answering incoming patient calls to schedule appointments and answer any non-clinical/ medical patient questions
  • Assisting patients with insurance review/ verification
  • Greets patients to initiate positive ambulatory experience
  • Acts as a back up to prior authorization and referral teams to obtain approval for testing and services
  • Provide administrative support to and coordination from all aspects of patient care for follow up and referral patients
  • Fulltime
Read More
Arrow Right

Regional Physician Support Representative III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Chooses and recommends among competing demands
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting from multiple possibilities to execute and/or delegate follow-up actions based on provider’s patient notes
  • Composes, edits and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Parttime
Read More
Arrow Right

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
  • Manages provider(s) documentation and information
  • Composes and types of non-routine correspondence providing factual information
  • Arranges travel, conference registration, and hotel accommodations
  • Fulltime
Read More
Arrow Right

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Chooses and recommends among competing demands
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Fulltime
Read More
Arrow Right

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings
  • Examines the clinical schedule(s) to identify opportunities for optimizing provider time
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies for referrals and prior authorizations
  • Applies provider preferences and protocols for follow-up actions
  • Composes, edits, and obtains signatures for non-routine letters for appeals on denied claims
  • Manages provider(s) documentation and information
  • Composes and types non-routine correspondence
  • Arranges travel, conference registration, and hotel accommodations
  • Fulltime
Read More
Arrow Right

Physician Support Representative III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.47 - 25.77 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right