Physician Support Representative III

• Performs complex secretarial and administrative duties in a fast paced Outpatient Neurology Clinic
• Responsible for scheduling multiple complex appointments across different departments within the hospital system
• Answering incoming patient calls to schedule appointments and answer any non-clinical/ medical patient questions
• Assisting patients with insurance review/ verification
• Greets patients to initiate positive ambulatory experience
• Acts as a back up to prior authorization and referral teams to obtain approval for testing and services
• Provide administrative support to and coordination from all aspects of patient care for follow up and referral patients

• High School diploma and 2 years of relevant experience required
• Demonstrated customer relations skills required
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred

Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred