CrawlJobs Logo

Physician Support Rep III

United States of America, Rochester 19.62 - 26.49 USD / Hour · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Composes and types non-routine correspondence providing factual information
  • Arranges travel, conference registration, and hotel accommodations
  • Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider
  • Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys
  • Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity
  • Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff
  • Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency
  • Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling
  • Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure
  • Follows-up to confirm the order is fulfilled and ready for surgery/procedure
  • Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled
  • Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities
  • Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room
  • Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork
  • Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients
  • Serves as main point of contact for patients pre and post-operative

Requirements

  • High School diploma and 2 years of relevant experience required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Physician Support Rep III

8 matching positions

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.47 - 25.77 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Chooses and recommends among competing demands
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Chooses and recommends among competing demands
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
  • Manages provider(s) documentation and information
  • Composes and types non-routine correspondence providing factual information
  • Arranges travel, conference registration, and hotel accommodations
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

Performs complex secretarial and administrative duties, in a fast-paced environm...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School degree
  • 2 years of relevant experience
  • Or equivalent combination of education and experience
  • Demonstrated customer relations skills required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Epic), and electronic medical records preferred
Job Responsibility
Job Responsibility
  • Serves as primary contact for providers, manages calendar when applicable, manages providers clinic schedule based on provider templates and preferences
  • Reviews electronic chart work queues, in baskets and pools for continual management and triaging
  • Responds to provider tasks in a timely manner
  • Answers and screens telephone calls
  • answers questions and/or channels them as appropriate
  • Performs routine secretarial duties as needed
  • Coordinates with team for appropriate allocation of work assignments of clinical office
  • Trains new hires in respect to specific office protocols
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.47 - 25.77 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
  • Manages provider(s) documentation and information
  • Composes and types of non-routine correspondence providing factual information
  • Arranges travel, conference registration, and hotel accommodations
  • Parttime
Read More
Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • Minimum of 2 years of relevant experience required
  • or an equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred
  • Demonstrated customer relations skills
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment in support of the Pulmonary Clinic
  • Serves as primary contact for providers, manages calendar when applicable, manages providers clinic schedule based on provider templates and preferences for the Pulmonary Procedure Team
  • Reviews the clinical schedules on a continuous basis to identify for optimizing the time and effort of the providers
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Researches patient medical record for information requested by physicians, insurance companies and attorneys
  • Edits and completes incoming form requests for provider signature
  • Manages and edits provider procedure calendars
  • Receives incoming patient telephone calls for attending (s), fellow (s) and nurse practitioner(s) via eRecord or Access Center transfer call, managing and/or resolving various scheduling/coordination issues and answering questions as needed
  • Reviews electronic chart work queues, in baskets and pools for continual management and triaging
  • Schedules outgoing referral requests, which are time sensitive
  • Fulltime
Read More
Arrow Right