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Physician Support Rep III

United States of America, Rochester 19.62 - 26.49 USD / Hour · Job Posted February 21, 2026
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Job Description

Performs complex secretarial and administrative duties, in a fast-paced environment with minimum direction and latitude for independent judgment and initiative, performs routine and non-routine duties requiring highly advanced secretarial skills. Receives general direction from the office manager in coordination with Endocrinology providers.

Job Responsibility

  • Serves as primary contact for providers, manages calendar when applicable, manages providers clinic schedule based on provider templates and preferences
  • Reviews electronic chart work queues, in baskets and pools for continual management and triaging
  • Responds to provider tasks in a timely manner
  • Answers and screens telephone calls
  • answers questions and/or channels them as appropriate
  • Performs routine secretarial duties as needed
  • Coordinates with team for appropriate allocation of work assignments of clinical office
  • Trains new hires in respect to specific office protocols

Requirements

  • High School degree
  • 2 years of relevant experience
  • Or equivalent combination of education and experience
  • Demonstrated customer relations skills required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Epic), and electronic medical records preferred

Nice to have

Medical Terminology, experiences with surgical/appointment scheduling software (such as Epic), and electronic medical records preferred

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  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
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  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
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Physician Support Rep III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Chooses and recommends among competing demands
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
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Physician Support Rep III

Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
United States of America , Rochester
Salary
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19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
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  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
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As a community, the University of Rochester is defined by a deep commitment to M...
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Expiration Date
Until further notice
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  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
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  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
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  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
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Performs complex secretarial and administrative duties in a fast-paced environme...
Location
Location
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Salary
Salary:
19.47 - 25.77 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
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  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims
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Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Or equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
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  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma required
  • Minimum of 2 years of relevant experience required
  • or an equivalent combination of education and experience
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred
  • Demonstrated customer relations skills
Job Responsibility
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  • Receives incoming patient telephone calls for attending (s), fellow (s) and nurse practitioner(s) via eRecord or Access Center transfer call, managing and/or resolving various scheduling/coordination issues and answering questions as needed
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Arrow Right

Physician Support Rep III

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma and 2 years of relevant experience required
  • Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
  • Demonstrated customer relations skills required
Job Responsibility
Job Responsibility
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
  • Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
  • Serves as primary contact for provider(s)
  • Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
  • Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
  • Finds missing orders and sends them for review and approval
  • Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
  • Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
  • Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature
  • Manages provider(s) documentation and information
  • Fulltime
Read More
Arrow Right