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Performs a variety of administrative and managerial functions in the areas of scheduling, billing, information technology/electronic medical records, quality improvement, patient service, and patient referrals. Oversees assigned clinic(s) to ensure compliance with regulatory and government agencies. Serves as a key member of the management team under the direction of Director.
Job Responsibility:
Provides positive leadership by an environment of teamwork, open communication and customer service
Responsible for human resources processes including interviewing and orientating staff, ongoing performance management, work assignments/daily operations, and timekeeping/scheduling
Assists in developing clinic processes to achieve corporate strategies and financial targets, managers areas of responsibility to optimize revenue and reduce costs
Collaborates with peers to develop and maintain departmental policies, procedures, and work instructions for compliance with regulatory standards and to improve the overall operation of the facility
Applies in-depth knowledge of revenue cycle applications to ensure effective and optimal use of current applications and incorporation of refinements in applications based on organization changes or process improvements
Educates individuals in and outside the Revenue Cycle department as it relates to department systems and services
Manages all phases of large and small projects. Accountable for the success of projects, process improvements, and overall benefits realization
Collaborates with senior management to develop long-range plans and organizational policies
Collects and analyzes data for monthly and annual reports. Prepares analytical reports and makes recommendations to management
Ensures compliance with regulations and standards of performance for quality care. Ensures that the organization’s goals, philosophies, and objectives are optimally supported by the Revenue Cycle department
Ensures that communication staff handle calls appropriately
Ensures that medical records are complete, accurate, secure, and readily available. Ensures timely and accurate filing of medical documents in patient charts
Participates actively in clinic patient complaint procedures to resolve operational problems
Attends required meetings and participates in committees as requested
Participates in professional development efforts to keep current on health care trends and practices
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
Bachelors Degree in Health Care Management
Bachelors Degree in Business Administration/Management
5 or more years management experience in a medical practice environment