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Physician Clinic Operations Manager

United States, Great Bend · Job Posted February 20, 2026
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Job Description

Performs a variety of administrative and managerial functions in the areas of scheduling, billing, information technology/electronic medical records, quality improvement, patient service, and patient referrals. Oversees assigned clinic(s) to ensure compliance with regulatory and government agencies. Serves as a key member of the management team under the direction of Director.

Job Responsibility

  • Provides positive leadership by an environment of teamwork, open communication and customer service
  • Responsible for human resources processes including interviewing and orientating staff, ongoing performance management, work assignments/daily operations, and timekeeping/scheduling
  • Assists in developing clinic processes to achieve corporate strategies and financial targets, managers areas of responsibility to optimize revenue and reduce costs
  • Collaborates with peers to develop and maintain departmental policies, procedures, and work instructions for compliance with regulatory standards and to improve the overall operation of the facility
  • Applies in-depth knowledge of revenue cycle applications to ensure effective and optimal use of current applications and incorporation of refinements in applications based on organization changes or process improvements
  • Educates individuals in and outside the Revenue Cycle department as it relates to department systems and services
  • Manages all phases of large and small projects. Accountable for the success of projects, process improvements, and overall benefits realization
  • Collaborates with senior management to develop long-range plans and organizational policies
  • Collects and analyzes data for monthly and annual reports. Prepares analytical reports and makes recommendations to management
  • Ensures compliance with regulations and standards of performance for quality care. Ensures that the organization’s goals, philosophies, and objectives are optimally supported by the Revenue Cycle department
  • Ensures that communication staff handle calls appropriately
  • Ensures that medical records are complete, accurate, secure, and readily available. Ensures timely and accurate filing of medical documents in patient charts
  • Participates actively in clinic patient complaint procedures to resolve operational problems
  • Attends required meetings and participates in committees as requested
  • Participates in professional development efforts to keep current on health care trends and practices
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements

  • Bachelors Degree in Health Care Management
  • Bachelors Degree in Business Administration/Management
  • 5 or more years management experience in a medical practice environment
  • Ability to manage and direct associates

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