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The PHSO-PACC Sr. Solution Development Architect is responsible for the enterprise design, integration, governance, and optimization of Epic and related healthcare applications supporting the PHSO–PACC affiliate network. This role provides architectural leadership across internal and external Epic environments, ensuring scalable, secure, and interoperable solutions that align with clinical, operational, and executive strategy.
Job Responsibility:
Lead end-to-end application architecture design, development, testing, and optimization across Epic and integrated systems
Architect Epic-to-external integrations including APIs, HL7, FHIR, and other interoperability frameworks
Ensure data integrity, security, compliance, and infrastructure reliability
Create and maintain architecture documentation, integration standards, testing procedures, and technical guidelines
Develop prototypes, evaluate emerging technologies, and recommend best-use strategies for enterprise growth
Provide advanced technical troubleshooting and root cause analysis for complex integration challenges
Mentor and develop a team of solution architects, QA specialists, and training professionals
Establish and maintain scalable architectural governance frameworks across affiliates
Chair or co-chair internal Epic Clinical Governance meetings to guide extensibility and standardization decisions
Lead Epic Patient Engagement governance forums (MyChart, Open Scheduling, Hello World, Digital Front Door initiatives)
Facilitate external governance meetings with affiliate CMIOs, aCMOs, and operational leaders to review integration and build variance requests
Represent PHSO-PACC in Epic vendor discussions, roadmap alignment, and strategic planning sessions
Align architectural decisions with executive leadership priorities including CIO, CFO, and operational stakeholders
Support enterprise growth initiatives including new affiliate onboarding and large-scale Epic expansion projects
Requirements:
Eleven (11) years of related experience, education/training, OR a Bachelor’s degree in related area plus seven (7) years of related experience/training
Expert knowledge of clinical applications operations, systems, and functions
Ability to apply expert-level problem-solving skills to issues of the most complex nature
Expert proficiency in interpersonal communications
Highly-developed skills and expertise in project management
Highly skilled in written and verbal communications
Demonstrated analytical skills and expertise in documentation and reporting
Demonstrated ability to serve as an expert resource with broad industry knowledge
Must be able to work various hours and locations based on business needs
Employment is subject to a criminal background check and pre-employment physical
Nice to have:
Epic certifications and/or proficiencies in EpicAmb, Mychart, Orders, Order Transmittal, ClinDoc, CareEverywhere or Bridges, Access and Security, and Referrals and Authorizations
Deep expertise in Epic EMR ecosystem, module integration, and interoperability frameworks
Strong knowledge of APIs, HL7, FHIR, and healthcare data exchange standards
Demonstrated experience leading cross-functional governance and architecture review boards
Proven ability to translate complex technical concepts into executive-level strategy
Strong documentation, policy development, and technical writing skills
Deep experience with Epic EMR ecosystem and module integration, as well as integration with third party applications via API/HL7/FHIR interfaces
Deep knowledge in Epic data flow, interoperability frameworks and application infrastructure and security
Experience in healthcare IT environments and ambulatory and patient engagement workflows
Experience mentoring and developing high-performing technical teams
Strategic systems thinking and enterprise architecture leadership
Clinical workflow integration expertise
Stakeholder engagement and governance facilitation experience
Scalable solution design for multi-entity healthcare environments