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Photographer Community Manager

Philippines, Metro Manila · Job Posted February 14, 2026
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Job Description

You’ll be the voice of Snappr to our photographer community and the voice of photographers back to our product and operations teams. This is a new role focused on building engagement, loyalty, and advocacy among our photographer network. You’ll turn transactional relationships into genuine partnerships, ensuring our best photographers feel valued, heard, and motivated to deliver exceptional work.

Job Responsibility

  • Create and manage monthly photographer newsletter: Policy updates, product changes, photographer spotlights, feedback responses, and community news
  • Synthesize photographer feedback into actionable insights: Review support tickets, Slack channels, and direct feedback to identify patterns and pain points
  • Coordinate and participate in photographer ambassador meetings: Support logistics, scheduling, and follow-up for ambassador check-ins
  • Manage photographer-facing content and resources: Update FAQs, help documentation, and onboarding materials
  • Drive social media engagement with photographers: Build and maintain active social media presence that celebrates photographer success, shares tips, and creates community connection
  • Support webinar and event coordination: Help organize monthly/quarterly webinars, master classes, and photographer meetups with industry experts
  • Monitor and communicate point system changes: Track photographer status changes, send notifications, and handle inquiries about the rewards and consequences system

Requirements

  • Photography experience: Hands-on photography background (professional, hobbyist, or enthusiast level)
  • US market familiarity: Understanding of US photography market, trends, and culture
  • Strong written communication skills
  • Pattern recognition and analytical thinking
  • Project coordination skills
  • Empathy for community members
  • Ability to work at a furious pace when deadlines are tight

Nice to have

  • Community management or customer success experience, particularly with freelancers, service providers, or creative professionals
  • Experience in photography, videography, or creative services industry
  • Familiarity with social media management and community engagement tactics
  • Background working with US-based teams or across time zones

What we offer

  • Competitive base salary, depending on experience
  • Performance bonus eligible
  • Transportation allowance provided
  • 20% night differential (if applicable)
  • Health Insurance (Day 1 HMO w/ dependents)
  • Free daily meals
  • Paid Time Off
  • Company Equity
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