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Department: 60000 IL ACL Laboratories - Administration: Lab Ambulatory Services. Full-time: Monday - Friday 7:00 a.m. - 3:30 p.m., rotating Saturdays. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Job Responsibility:
Verifies positive patient identification to ensure patient safety
Assesses patient reactions to specimen procurement
Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains medical assistance when judged necessary
Obtains specimens according to priority and scheduled draw times
Ensures completion of specimen collection functions according to protocol
Ensures that specimens are properly labeled and suitable for testing
Resolves specimen identification and/or requisition problems and clarifies requests
Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures
Answers and screens telephone calls
Assists with inventory and maintains supplies and/or equipment
Provides assistance in support of Billing and other business functions
Accepts specimens from a variety of internal and external customers
Receives and sorts specimens
Packages and tracks specimens for transport
Orders and verifies test requests
Documents appropriate information for quality assurance/improvement according to established protocol
Performs laboratory result entry in the computer system
Performs internal and external proficiency testing in the same manner as patient samples
Reviews various pending and management reports
Generates and distributes reports
Instructs employees and students in phlebotomy, data entry and specimen processing functions
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
Requirements:
High school diploma or equivalent
1 year of phlebotomy experience, preferred
Demonstrates knowledge and experience in phlebotomy or related laboratory function
Basic computer skills including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills
Good listening skills
Ability to work in a fast paced environment and to handle multiple tasks simultaneously
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
Operates all equipment necessary to perform the job
Frequently lifts up to 10 lbs
Occasionally lifts up to 50 lbs
Must be able to sit, stand, walk and bend the majority of the workday
Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job