Phlebotomist Job at Any Lab Test Now (Novi)

Job Description

Any Lab Test Now is a nationally recognized provider of direct-access laboratory testing services, empowering individuals to take control of their health through convenient and affordable testing options. We offer thousands of lab tests, including blood tests, DNA tests, paternity tests, drug screening, and wellness panels — all without a doctor's order. Our retail clinic in Novi, MI, is seeking an energetic, customer-focused Phlebotomist to join our growing team. This position combines strong clinical skills with excellent customer service, as you will interact directly with patients in a retail healthcare environment. The ideal candidate is comfortable performing venipuncture, following laboratory protocols, assisting customers, and maintaining a professional and welcoming environment.

Job Responsibility

Open and close the facility as needed
Assist customers in person and over the phone
Perform venipuncture and capillary blood collection
Collect specimens, including blood, urine, saliva, and buccal swabs
Perform drug testing in accordance with DOT guidelines
Verify patient identification and testing requirements
Enter customer information into the lab ordering system
Prepare specimens according to partner laboratory specifications
Label, package, and ship specimens to partner laboratories
Maintain chain-of-custody documentation for drug and DNA testing
Process required laboratory paperwork and documentation
Prepare receipts and process payments using the point-of-sale system
Complete end-of-day administrative and reporting procedures
Maintain inventory of medical supplies and testing kits
Assist with corporate accounts and employer testing services
Assist with local marketing activities, including community events and sponsorships
Maintain a clean, safe, and organized facility
Ensure compliance with HIPAA, OSHA, CLIA, and DOT regulations
Perform other duties as assigned

Requirements

Phlebotomy Certification
Minimum two years of recent experience performing venipuncture and capillary blood draws in a clinical setting on diverse populations
Knowledge of common laboratory blood tests
Understanding of HIPAA patient privacy requirements
Strong customer service and interpersonal skills
Ability to explain testing services to consumers and business customers
Strong computer skills, including Microsoft Office and email
Strong organizational skills, including inventory tracking and record keeping
Excellent verbal and written communication skills
Attention to detail and adherence to procedures
Dependable, reliable, and punctual
Self-starter with strong problem-solving abilities

Nice to have

Experience working with Quest Diagnostics or LabCorp
Experience performing drug screens
Experience with DNA or paternity testing
CPR Certification
Sales or customer service experience
Experience with QuickBooks or similar business systems

What we offer

Competitive salary
Employee discounts
Flexible schedule
Training & development
Wellness resources
Flexible schedule & Competitive compensation
Employee discounts & Employer health discount program
Wellness resources
Training and professional development
Paid training & Opportunity for advancement
Supportive and positive work environment
Paid Training
Paid Certification Program
Career Advancement Potential
Collaborative and Relaxed Work Atmosphere

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