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Provides quality and inclusive patient centered healthcare. Oversees all aspects of Phlebotomy Staff training. Provide technical expertise and enhance the growth of the department through areas of staff development and training personnel in day- to-day operations.
Job Responsibility:
Collects, registers, and processes patient laboratory specimens using a variety of collection techniques, protocols, and computer systems
Follows rigorous patient identification protocols for all ages and levels of complexity
Services patients and performs home draws at any assigned location, including Patient Service Centers, Clinics, and Nursing Homes
Trains new staff and coordinates other necessary training, including program maintenance and development, orientation, and direction of in-house trainers
Evaluates training progress and assesses staff competency
Documents and reports competency to meet regulatory requirements
Coordinates the retraining of current staff when ongoing errors are identified
Coordinates ongoing staff training and development
Participates in maintaining the department in technical readiness to meet the regulatory compliance standards for New York State, CAP, and any other regulatory agency inspecting the clinical laboratory
Ensures staff follow laboratory policies and procedures, including safety and security
Works with supervisor(s) and other laboratory staff to plan for and accomplish departmental and organizational goals and objectives
Promotes and supports a positive team environment within the laboratory
Continuously assesses work processes and suggests improved work methods and ways to increase efficiency, reduce costs, and solve operational problems
Evaluates and implements new techniques and procedures that may be considered for process change
Other duties as assigned
Requirements:
2 years of Phlebotomy experience required
Associate's degree preferred
Or equivalent combination of education and experience
2 years of Phlebotomy operational experience preferred
Excellent communication, word processing and computer skills required
Professional discretion and confidentiality required
Ability to work a rotation of shifts and work weekends and holidays required
PHEL - Phlebotomy Trained Phlebotomy certification or equivalent upon hire required