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At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Responsibility:
Support the pharmacy team in delivering operational and service excellence within your store
Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients’ prescriptions are filled promptly, safely, and accurately
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Contribute to safe and effective operations of the pharmacy
Living our purpose by following all company SOPs at each workstation
Following pharmacy workflow procedures at each pharmacy workstation
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law
Contributing to a high-performing team
Remaining flexible for both scheduling and business needs
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing)
Completing additional licensure and training requirements to obtain Technician Immunizer status
Educating patients about the importance of vaccines
Monitoring for, and responding to, adverse reactions
Reviewing and collecting patient information
Monitoring and managing vaccine supplies
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical Demands as described
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs