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At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Responsibility
Support the pharmacy team in delivering operational and service excellence
Assist pharmacy team to ensure pharmacy operations run smoothly, patients’ prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Follow company SOPs at each workstation
Follow pharmacy workflow procedures
Contribute to positive patient experiences
Complete basic inventory activities
Contribute to a high-performing team
Remain flexible for scheduling and business needs
Understand and comply with all relevant laws and regulations
Deliver additional patient health care services where allowable
Support immunizations where permissible
Requirements
Comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical Demands
Nice to have
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs