Pharmacy Technician Job at CVS Health (Work At Home)

Job Description

CVS Health has an exciting opportunity for a Pharmacy Technician to be a part of our Specialty Mail Order Pharmacy team. In this role you will assist in accurately reading, interpreting and entering prescriptions into the computer system, including the calculation of doses, assignment of directions and accepting proper insurance payment in a timely fashion. You will also contact doctor’s offices and insurance companies to ensure the accuracy of our patient’s specialty medication orders. At times you will also be responsible for answering patient calls to coordinate and process new patient medication orders reorders, which includes verifying and re-reverifying benefits.

Job Responsibility

Assist in accurately reading, interpreting and entering prescriptions into the computer system, including the calculation of doses, assignment of directions and accepting proper insurance payment in a timely fashion
Contact doctor’s offices and insurance companies to ensure the accuracy of our patient’s specialty medication orders
Answer patient calls to coordinate and process new patient medication orders reorders, which includes verifying and re-reverifying benefits

Requirements

6+ months experience working in a pharmacy
6+ months work experience with Windows-Based applications like Window, Microsoft Office, internet navigation, and email applications
6+ months computer keyboarding skills and aptitude
Must be able to sit or stand for duration of shift (8-10 hours)
Excellent communication skills
Adaptability and Flexibility

Nice to have

Prefer three months experience handling and resolving customer needs over the phone
Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions
Prefer Medical Billing, Coding and other Medical assisting roles
Prefer customer service experience in an office environment
6+ Months professional work experience preferred involving inbound and/or outbound phone customer service
Strong customer service skills
Strong knowledge of computer programs
Excellent data entry skills

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off for employees
Paid holidays
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

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Pharmacy Technician

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