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Join the pharmacy of the future! Our Pharmacy client is looking for a Pharmacy Tech to join their micro-fulfillment centers, which use innovative, robotic technology in a central environment to dispense and ship prescription medications directly to retail stores. In this role, you will provide order processing support, assist in preparing and distributing medications, and run automated systems in accordance with standard operating procedures and HIPAA guidelines.
Job Responsibility
Data Entry & Order Processing: Process new patient registrations, handle refill requests, interpret medical abbreviations (SIG codes), and resolve data entry exceptions
Fulfillment Operations: Run automated machinery, sort medications, count and fill prescriptions, affix labels, pack, and ship orders while maintaining strict quality control
Insurance & Third-Party Claims: Troubleshoot and resolve rejected insurance claims by reviewing, correcting, and resubmitting information according to plan requirements
Maintenance & Collaboration: Assist on-site and remote pharmacists, escalate complex issues to senior staff, and help clean and maintain machinery to keep an orderly workspace
Requirements
High School Diploma or GED
Fluent in reading, writing, and speaking English
Intermediate keyboarding skills (at least 25 WPM, touch typing)
Basic PC and web browser skills (navigating programs, online forms, and search engines)
Ability to push, pull, grasp, and lift/carry up to 50 pounds with or without reasonable accommodation
Willingness to work a flexible shift
Must be licensed in state of TX
Nice to have
Active PTCB or ExCPT certification
At least 2 years of pharmacy technician experience in a retail, fulfillment, or call center environment
Prior customer service or healthcare platform experience